We have 3 x Bizhub C3110 at the same customer and all of them can randomly (?) reboot. This can happen booth in stand-by and during a print job.
Have anyone seen this problem?
Have anyone seen this problem?
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Re: C3110 Rebooting
Yep!! what have you done so far?
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Re: C3110 Rebooting
Updated Fw and ordered a new Power supply (not delivered yet).Comment
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Re: C3110 Rebooting
Did you check ERP mode and low power settings??Comment
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Re: C3110 Rebooting
I don't think that the power save settings is the cause when the printer reboots in the middle of a print job.Comment
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Re: C3110 Rebooting
I wouldn't think you would have three bad power supplies. Sounds more like a configuration issue. Firmware fixed my issues. Just some ideas.
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Re: C3110 Rebooting
Have you checked the error code list? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: C3110 Rebooting
duplicate IP or corupt job will cause these to reboot as well.Comment
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Re: C3110 Rebooting
In this case a will install a loan and take one back with me and have the admin department use it for a day or two to see if it miss behaves.
Also put a power logger on one. Have seen C35 reboot if the fuser needs to heat up, there was a bad breaker in the DB.
Take one off of the network and see what that does.
Or put a mini switch between the network and the machine don't know why that works, in some cases but it does.WhateverComment
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Re: C3110 Rebooting
I agree on that. The tech that was onsite ordered the Power supply to eliminate that as a cause.
What FW version did fix your Machines?Comment
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