C353 Firmware Question

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  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1100

    #1

    C353 Firmware Question

    Hey Troops,

    Can anyone let me know what the newest/latest/greatest firmware version is for this model? I only have G00-R6 showing in my available list.

    Thanks in advance,

    Steve
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 14512

    #2
    Re: C353 Firmware Question

    G00-R6 is the most recent base firmware, however there are more recent special firmware versions

    Comment

    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013

      #3
      Re: C353 Firmware Question

      What issues is the machine experiencing?

      Sent from my Mi A1 using Tapatalk
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8132

        #4
        Re: C353 Firmware Question

        GB1-R6 - GN1-R6 - GZ1-R6.pdf
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        โ€‹

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 14512

          #5
          Re: C353 Firmware Question

          [QUOTE=copier tech;590196]GB1-R6 - GN1-R6 - GZ1-R6.pdf[/QUOTE

          guitar9199 is in North America, the firmware you displayed looks like it is for the European market. G00-R6 is the latest base firmware here in NA

          Comment

          • guitar9199
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2016
            • 1100

            #6
            Re: C353 Firmware Question

            Originally posted by habik
            What issues is the machine experiencing?

            Sent from my Mi A1 using Tapatalk

            Customer no longer able to scan to email using Office365. They're also a 100% Mac environment, so SMB scanning is not an option. My boss is working on upgrading the customer's machine, rather than have me configure FTP scanning on 12 Mac computers.

            Comment

            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013

              #7
              Re: C353 Firmware Question

              Have you tried creating new 365 account dedicated to the copier or using one of the users credentials?
              Fully authenticated?
              New certificate?
              Admin and machine address has to be the same.

              Sent from my Mi A1 using Tapatalk
              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8132

                #8
                Re: C353 Firmware Question

                In a Mac enviroment I install a cheap basic Winsows PC on the network then simply set SMB scan to that the mac uses can access these folders.
                Can pick up a basic PC for peanuts.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                โ€‹

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5799

                  #9
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5799

                    #10
                    Re: C353 Firmware Question

                    Originally posted by guitar9199
                    SMB scanning is not an option. My boss is working on upgrading the customer's machine, rather than have me configure FTP scanning on 12 Mac computers.

                    Setting IMAP (incoming) SMTP (outgoing)

                    Server Name outlook.office365.com smtp.office365.com
                    Port Number 993 587
                    Encryption Method SSL TLS

                    the "3" series never even made the cut.

                    Supported Models:
                    • bizhub 224e/284e/364e/454e/554e
                    • bizhub 654e/754e/
                    • bizhub C224e/C284e/C364e
                    • bizhub C454e_C554e
                    • bizhub C654e_C754e
                    • bizhub 227/287
                    • bizhub C258/C308/C368
                    • bizhub C458/C558/C658
                    • bizhub 808/958
                    • bizhub 4050/4750
                    • bizhub C3350/C3850/C3850FS
                    • bizhub C220/C280/C360
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • mincopier
                      Trusted Tech

                      250+ Posts
                      • Dec 2015
                      • 289

                      #11
                      Re: C353 Firmware Question

                      Could try GMX mail. They have free accounts and setup is fairly easy. Once logged in you must go into the email security to allow the use of Outlook and Thunderbird so that email will work. Uses port 587 and SSL.

                      Comment

                      • JR2ALTA
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2010
                        • 2030

                        #12
                        Re: C353 Firmware Question

                        Originally posted by copier tech
                        In a Mac enviroment I install a cheap basic Winsows PC on the network then simply set SMB scan to that the mac uses can access these folders.
                        Can pick up a basic PC for peanuts.
                        You should consider a NAS device

                        Comment

                        • bogandof
                          Junior Member
                          • Jan 2019
                          • 8

                          #13
                          Re: C353 Firmware Question

                          Bonjour tout le monde
                          Je suis un technicien en informatique et nouvelle technicien de machine a photocopie
                          imad.zemmouri@gmail.com

                          Comment

                          • bogandof
                            Junior Member
                            • Jan 2019
                            • 8

                            #14
                            Re: C353 Firmware Question

                            Hello everyone
                            I am a computer technician and a new photocopy machine technician
                            I have a problem with a machine konica minolta bizhub c353 it starts but it crashes the hourglass on the panel and I try to change the memory modules and nothing to change, I contact a technician he told me that I have a problem with NVRAM , and I do not know how I do to download the firmware and how to install on the machine (not usb door on c353)
                            imad.zemmouri@gmail.com

                            Comment

                            • LindseySarvis

                              #15
                              Re: C353 Firmware Question

                              Are there resumes on this point of view?

                              Comment

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