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Looks to me like a transfer belt and transfer roller issue. I had this same problem with a CS 400ci. Check to make sure that the transfer belt and roller are in contact with each other. It could be that the transfer roller guide on the transfer belt might be amiss...
This model doesnt have a transfer belt, it has only a transfer roller wich i allready replaced with a new one.
Can someone tell me how or where to check the voltages ?
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