C352 issue...

[blax]

Re: C352 issue...

i have removed fiery unit, cleaned inside and same issue.... cant print more than 1 file...
without fiery, the machine can print 2,5,10 files perfectly... so fiery is not working fine...

fiery its a computer with a PCI card, is there some tests to perform to know how to solve it?

IMG_9308.jpgIMG_9314.jpgIMG_9324.jpgIMG_9334.jpg

[blax]

Re: C352 issue...

user image

[Synthohol]

Re: C352 issue...

is it calling for a consumable? toner, drum, fuser etc...

[blax]

Re: C352 issue...

nothing... all consumables are ok, without fiery the machine work so good... the problem is with fiery attached.

is it calling for a consumable? toner, drum, fuser etc...

[Synthohol]

Re: C352 issue...

then redo system software, log into it, save the settings backup file to PC and install.
if you need system software let me know.

[blax]

Re: C352 issue...

yes, please send me the software, thanks

[AjitN]

Re: C352 issue...

i am getting: "printer is in an error state", i replaced DIMM modules from another machine, cleaned boards, and rough memory check is ok, but we can not solve it... any ideas?
machine have attached a IC-406 fiery device.
thanks!

As you mentioned problem with both external & internal processes, leaves PRCB or MFP
Hope internal test prints also have this problem if you choose multiple prints.

[blax]

Re: C352 issue...

Synthohol sent me fiery software and now i can print more than 1 file with new fiery system, but now i have a "new" problem... b/w copies or printings are ok... but color copies or color printings from PC, with or without fiery unit attached, (controller 1,0) prints like attached picture.... hole sheet replenished with cyan toner with a distort pattern... i replaced one more time soDIMM and DIMM memmory modules, cleaned IDC sensors... and test with another IU...
any ideas to solve it?

c352 distort1.jpgc352 distort2.jpg

[Synthohol]

Re: C352 issue...

Eww..
do copies do the same?
reseat all connections for fiery and VI board?

[blax]

Re: C352 issue...

all copies do the same... even if i detach ic-406 controller...
distortion patterns should be a ram issue but not really cause i replaced all modules again...

[Synaux]

Re: C352 issue...

all copies do the same... even if i detach ic-406 controller...
distortion patterns should be a ram issue but not really cause i replaced all modules again...

Did you actually check the RAM in Service Mode?

What were the attacked photos supposed to look like / have you tried printing any patterns out of Service mode?

Past that I can only assume MFP board...