Scanning to windows 10

[Elmo]

Re: Scanning to windows 10

Make sure network type is set to private
Right click shared folder, sharing tab, permissions, advanced permissions and make sure user has sufficient rights
Same with the security tab
At the copier, Administrator, network, SMB Client enable NTLM V1/NTLM V2

if you can enable NTLM v2 on your device this will work without having to turn SMBv1 back on at your pc

[REGSIS]

Re: Scanning to windows 10

if you can enable NTLM v2 on your device this will work without having to turn SMBv1 back on at your pc

Didn't work for me. Only turning back SMB 1 on win 10 made it work.

[Elmo]

Re: Scanning to windows 10

you often have to switch the smb client port to 445 aswell

[Synaux]

Re: Scanning to windows 10

You can turn SMB 1 back on
go to add /remove programs---type windows features into the search box
it will load features list
scroll down to SMBv1/CIFS
you have 3 options
remove tick from auto removal option
This will allow SMBv1 to work
it not an ideal solution but can help if your waiting for a firmware update for the machine

I know this is an old post, but just ran into this. Elmo's reply was the only thing that worked for me on c654s (and naturally the last thing I tried). Seems that only SMB 1 Server needs to be installed


Was there ever a FW to fix this? Perhaps the E version up?

[CP-1015]

Re: Scanning to windows 10

We seem to be having a lot of problems getting the Konica Minolta machines to scan to smb with windows 10. Never have any problems when customer is using windows 7. I believe it's a security thing or permissions thing but so far can't find it. Would appreciate any suggestions. THANKS!
Johnny

It would be interest from what machine you want to scan. The 4e-Series scan with older firmware only SMB1-Protocol with newer firmware although SMB2-Protocol. Than open PowerShell as administrator and check the networkcategory:Netconnectionprofile.PNG
Get-NetConnectionProfile

Afterwards:
Get-SMBServerConfiguration
SMBProtocol.jpg

[copier tech]

Re: Scanning to windows 10

I know this is an old post, but just ran into this. Elmo's reply was the only thing that worked for me on c654s (and naturally the last thing I tried). Seems that only SMB 1 Server needs to be installed


Was there ever a FW to fix this? Perhaps the E version up?

Yes, there was a special firmware release to enable SMB 2/3 support on the C654 series.

The 'version up' firmware was different, that was to address scanning via SMTP issues & other fixes.

Bizhub_SMB_support.pdf

[mincopier]

Re: Scanning to windows 10

I used to use the G00-72 (2-10-2014) version up firmware then do the special firmware GDB-M1 (allows SMBv2/v3) on our machines. Since then there is now a GBE-A9 (9-17-2020) version up firmware and newer SMBV2/V3 firmware. I have yet to look at it to see if it has SMBv2/V3 in it or not. It should since it is newer than the firmware I was using. Since it worked for us I had not checked into newer firmware. We have been replacing our 4 and 4e series fleet with newer machines so this has not been coming up for us as much as it used to. I have also noticed that Microsoft is turning off services that they have deemed either not needed or a security risk. Some of these SMB sharing depends on and even after enabling sharing does not allow the copier to work even if 2 computers are able to share files. The following can be pasted into a new txt document and and saved as a batch, .bat, and ran. This way you do not need to go through services to enable each one. I do have a more complete batch file that does nearly everything I need at the computer such as, creating the "Scans" user with the PW "Scanner1" which can be changes. Creates the scans folder, shares it as Scans and creates the shortcut. Manipulates the Windows firewall and the below services. I have a 95% success rate on most Windows computers with it. Those that do not work I usually have to go into the Sharing tab of the Folder properties, Permissions and add my user there with full permissions. Sometimes the batch file does this and other times it does not. The other reason would be third party firewalls and computer be locked down by customers IT.

rem Workstationsc config LanmanWorkstation start= auto
net start "LanmanWorkstation"


rem Server
sc config LanmanServer start= auto
net start "LanmanServer"


rem Routing and Remote Access
sc config RemoteAccess start= auto
net start "RemoteAccess"


rem Remote Procedure Call
sc config RpcSs start= auto
net start "RpcSs"


rem Function Discovery Provider Host
sc config fdPHost start= auto
net start "fdPHost"


rem Function Discovery Resource Publication
sc config FDResPub start= auto
net start "FDResPub"


rem SSDP Discovery
sc config SSDPSRV start= auto
net start "SSDPSRV"


rem TCP/IP Netbios Helper
sc config lmhosts start= auto
net start "lmhosts"


rem UPnP Device Host
sc config upnphost start= auto
net start "upnphost"


rem DNS Client
sc config Dnscache start= auto
net start "Dnscache"


rem Device Association Service
sc config DeviceAssociationService start= auto
net start "DeviceAssociationService"


rem Remote Registry
sc config RemoteRegistry start=auto
net start "RemoteRegistry"

[aw10569]

Re: Scanning to windows 10

Thanks to all seniors, as I faced this problem today, in Bizhub C280 where scanning was failing to reach into the network folder (Windows 10). I have tried with smb v1 then v2 then ftp utility of KM, then I tried with filezilla server and many more special settings of windows 10. But the problem was not resolved. Finally I decided to load the firmware of C280.
FW file name: "A0ED0Y0-F000-G00-D2".

After updating the complete firmware, restarted the machine and all the functions of smb and ftp worked majically.

So, After the 4 Hours long hactic excersise, I got the success with fw update.

ThankYou for all of you.