C654E Cyan devloper suck

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  • swaggen
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2017
    • 100

    C654E Cyan devloper suck

    I have 3 c654. We run them pretty hard. With no problems. Recently we have been printing lots of postcards/double sided with large pictures on them. The Cyan IU are failing at half life. They are maintained and all sensors cleaned. I do manual toner add as much as I can. I still feel like the toner hoppers are running a low. Gradients being done every day. What else could be causing the developer suck? Can I make any adjustments for increasing toner add? Firmware has been updated. I am at a loss and about to spend 50k on 3 C7000. Help
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: C654E Cyan devloper suck

    Does the machine code out?
    If it is the case that it cant get enough toner on time the TCR level will fall below 4% and an error will be given.
    Whatever

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    • swaggen
      Trusted Tech

      Site Contributor
      100+ Posts
      • Sep 2017
      • 100

      #3
      Re: C654E Cyan devloper suck

      Originally posted by allan
      Does the machine code out?
      If it is the case that it cant get enough toner on time the TCR level will fall below 4% and an error will be given.


      Nope No error. Just a crap copy, lines. Add developer and good for a bit, but happens again.

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      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: C654E Cyan devloper suck

        Are you resetting the image units?
        Make sure all the image process adjustments are on default.
        What is the TCR value under <state confirmation> <level history1>
        Whatever

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        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4213

          #5
          Re: C654E Cyan devloper suck

          When you say "add developer" , I'm assuming you are talking about aftermarket developer because I'm not aware of any dev from Kon/Min for that model? Are you using genuine K/M toner? If you are using aftermarket of either toner or dev that is your problem. I have never had good results with aftermarket, especially developer.
          I'm assuming you are a print shop, if so that is more reason to use genuine supplies to maintain consistent print quality to sell to customers. "pay more now, or a lot more later"
          I have print shops with that same machine. They run big jobs on them, mostly 12x18 thick stock. They use genuine IU's and toners. They chip/reset IU's at least once. Not sure how much more you would expect from these consumables? I have one C654 (reg paper) with 1.5 mil clicks and have the same color IU's, fuser etc. Have only changed black drum a few times.

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          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: C654E Cyan devloper suck

            Was assuming u got the developer from old tanks?
            Whatever

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            • swaggen
              Trusted Tech

              Site Contributor
              100+ Posts
              • Sep 2017
              • 100

              #7
              Re: C654E Cyan devloper suck

              Originally posted by allan
              Was assuming u got the developer from old tanks?

              Yes, using developer from old units. They are sucking developer at half life and then going south. I see the issue more of a toner lack?, Hopper units seem close to empty. There are older IU in the machine lasting double the life. We are not setting them just running them.

              Its the large pictures on the prints that is causing this. Do not have a problem when we ran normal text.

              Comment

              • swaggen
                Trusted Tech

                Site Contributor
                100+ Posts
                • Sep 2017
                • 100

                #8
                Re: C654E Cyan devloper suck

                Originally posted by allan
                Are you resetting the image units?
                Make sure all the image process adjustments are on default.
                What is the TCR value under <state confirmation> <level history1>

                From what I understand they dont need a chip rest? You can continue to run them.

                I will assure default and discover the TCR value today

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                • swaggen
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Sep 2017
                  • 100

                  #9
                  Re: C654E Cyan devloper suck

                  Originally posted by allan
                  Are you resetting the image units?
                  Make sure all the image process adjustments are on default.
                  What is the TCR value under <state confirmation> <level history1>
                  Well TCR values are all at 0, Im assuming because of the graduation and cleaning I was doing yesterday. I printed 40 copies with lots of color. All values now at 6-7

                  I will run them the majority of the day tommorrow and re test

                  Because one side the postcard is multiple large and random pictures.... will developer wear out sooner? causing the Electrical charge on the imager to increase and release developer? Just as occurs when in at end of life cycle when the developer is shot?

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                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5463

                    #10
                    Re: C654E Cyan devloper suck

                    OEM toner has developer in it so it does not run out.
                    i only see issues like this online from:
                    leaking white bushing(s) rarely
                    non OEM supplies frequently
                    running a drum over 175-200%
                    bad front side board.

                    mainly dirt-in-a-bottle aftermarket toner.

                    good luck.
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • swaggen
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Sep 2017
                      • 100

                      #11
                      Re: C654E Cyan devloper suck

                      Originally posted by Synthohol
                      OEM toner has developer in it so it does not run out.
                      i only see issues like this online from:
                      leaking white bushing(s) rarely
                      non OEM supplies frequently
                      running a drum over 175-200%
                      bad front side board.

                      mainly dirt-in-a-bottle aftermarket toner.

                      good luck.

                      I only use OEM. No IU leaking. We are talking 50% usage and failure. Nursed along with DV from other used OEM units. Front side board on all 3 units at once? Possible. All printers are on there own circuit.

                      Best way I can describe problem, my guess is toner being used faster than resupplied. cyan dev suck when low on toner. Any way to increase frequency of Stabilization during print? I add toner manually and hopper 2 times a day.

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                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5463

                        #12
                        Re: C654E Cyan devloper suck

                        maybe if right before big runs you can try initialize and stabilization and gradations.
                        give it some fresh numbers to work with.
                        there is also something to select quality over production which may pause more often to add toner and auto-stabilize? i forget where that is.

                        also maybe this?
                        Attached Files
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • swaggen
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Sep 2017
                          • 100

                          #13
                          Re: C654E Cyan devloper suck

                          Originally posted by Synthohol
                          maybe if right before big runs you can try initialize and stabilization and gradations.
                          give it some fresh numbers to work with.
                          there is also something to select quality over production which may pause more often to add toner and auto-stabilize? i forget where that is.

                          also maybe this?

                          I will look for that. Would a thicker paper setting be effective?

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: C654E Cyan devloper suck

                            Resting the units in some machines sets the aging compensation back to default. If the compensation runs out of range on overused tanks....
                            Whatever

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                            • swaggen
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Sep 2017
                              • 100

                              #15
                              Re: C654E Cyan devloper suck

                              Originally posted by allan
                              Resting the units in some machines sets the aging compensation back to default. If the compensation runs out of range on overused tanks....

                              You lost me on that one... but I want to know more?....

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