Konica C284 scanning issues

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  • jonbonse
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 697

    Konica C284 scanning issues

    Hi all

    So we have a client who uses the separate scan feature when scanning large batches to USB.

    They claim that 'occasionally' the separate scan feature does not work meaning when they choose separate scan, the first batch goes through and completes the job?

    I was thinking maybe a USB stick or hard drive issue?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7833

    #2
    Re: Konica C284 scanning issues

    First step is to ensure the firmware is the most recent?

    Next then yes I would blame the USB pen these are not designed for large volumes of scanning.

    If the customer is doing a lot of scanning why not set them up a shared folder so they can scan to their PC etc?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2015

      #3
      Re: Konica C284 scanning issues

      Try scan to user box and then copy data to usb.

      Sent from portable device using fast cheapset!
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

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