C6500 install. Fiery and driver cannot locate Printers IP address.

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  • swaggen
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2017
    • 100
    #46
    Re: C6500 install. Fiery and driver cannot locate Printers IP address.

    Change port. Same issue.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5746
        #47
        Re: C6500 install. Fiery and driver cannot locate Printers IP address.

        is it a PDF? put the job on a flash drive and plug it into the copier USB next to the LCD panel.
        an icon should popup asking to print a doc from external memory select it and try to print. see if it still fails.

        also only change the fiery to LPR not the x54s
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

          Comment

          • swaggen
            Trusted Tech

            Site Contributor
            100+ Posts
            • Sep 2017
            • 100
            #48
            Re: C6500 install. Fiery and driver cannot locate Printers IP address.

            Originally posted by Synthohol
            is it a PDF? put the job on a flash drive and plug it into the copier USB next to the LCD panel.
            an icon should popup asking to print a doc from external memory select it and try to print. see if it still fails.

            also only change the fiery to LPR not the x54s



            We have certain fonts we print... printing via memory still ... turns it to text. It prints right away and does not fail.

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5746
                #49
                Re: C6500 install. Fiery and driver cannot locate Printers IP address.

                is spool to hdd enabled in printer settings?
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                  Comment

                  • swaggen
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Sep 2017
                    • 100
                    #50
                    Re: C6500 install. Fiery and driver cannot locate Printers IP address.

                    Originally posted by Synthohol
                    is spool to hdd enabled in printer settings?


                    I do not see that under any printer settings.

                    The error reads as a time out error. I maxed out the time out error on all 3 printers. I updated firmware. Got rid of universal drivers. No change.

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