C284 e

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  • jonpaul
    Technician

    50+ Posts
    • Jul 2014
    • 59

    C284 e

    We have a C284e that when switched on begins warming up screen starts up then after 30 seconds switches off then restarts and so on tried firmware no go .
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5457

    #2
    Re: C284 e

    likely bad SSD board.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • jonpaul
      Technician

      50+ Posts
      • Jul 2014
      • 59

      #3
      Re: C284 e

      thank you it bwas the ssd board, I don t suppose you know the part no for it.It s not listed on our KM parts list.

      Comment

      • Optimus Prime
        Junior Member
        • Aug 2012
        • 6

        #4
        Re: C284 e

        Hi,

        It was something Konica exchanged for you by sending the old one back. Then it was new firmware that seemed to cure the problems.

        Regards

        Comment

        • Elmo
          Senior Tech

          Site Contributor
          500+ Posts
          • Feb 2010
          • 541

          #5
          Re: C284 e

          Konica did issue a bulletin and a part number for the SSD
          i will see if i can find it
          I Used To Live To Fix Things Now i Fix Things To Live

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5457

            #6
            Re: C284 e

            SSD boards are not orderable part there is a special program through Konica website to order it you have to be an active dealer in order to get it through normal channels
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7930

              #7
              Re: C284 e

              Originally posted by Elmo
              Konica did issue a bulletin and a part number for the SSD
              i will see if i can find it

              This is the p/n a cheap item to order.

              9960P00H02D14P - SSD
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              ​

              Comment

              • avecosat
                Trusted Tech

                250+ Posts
                • Jun 2012
                • 298

                #8
                Re: C284 e

                Originally posted by copier tech

                This is the p/n a cheap item to order.

                9960P00H02D14P - SSD
                Are you sure ??? Is a MDS-assy

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7930

                  #9
                  Re: C284 e

                  Originally posted by avecosat
                  Are you sure ??? Is a MDS-assy
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  ​

                  Comment

                  • avecosat
                    Trusted Tech

                    250+ Posts
                    • Jun 2012
                    • 298

                    #10
                    Re: C284 e

                    Thanks , Do you know the reference for 8series SSD ?

                    Comment

                    • tech51
                      Senior Tech

                      500+ Posts
                      • Jan 2009
                      • 846

                      #11
                      Re: C284 e

                      Originally posted by avecosat
                      Thanks , Do you know the reference for 8series SSD ?
                      There is no number for the 8 series emmc board. We still have to go through a return process for them at present, even direct service have to.
                      The 284e series ssd boards were eventually released as a part, I guess as a result of the high number of failures/downtime they caused.
                      Although I have had to replace a couple of 8 series emmc boards, they are nowhere near as bad.
                      Also I would check that number as it might just be UK or Europe only.
                      Best of luck......

                      Comment

                      • lazymangr
                        Trusted Tech

                        100+ Posts
                        • Feb 2017
                        • 115

                        #12
                        Re: C284 e

                        why dont replace with a generic ssd with same storage capacity? been using retail hard drives for replacement on all other versions. format them and ready to go. the thing that they ship the hdds with special firmware in it is bullshit.

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5457

                          #13
                          Re: C284 e

                          lol, the SSD is not a HDD, its an EEPROM.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                          Comment

                          • lazymangr
                            Trusted Tech

                            100+ Posts
                            • Feb 2017
                            • 115

                            #14
                            Re: C284 e

                            i know what ssd is. but both hdd and ssd are storage. nothing diferent in the usage.

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5457

                              #15
                              Re: C284 e

                              Seriously?
                              Ok, if you say so. (Shrugs and walks away slowly backwards)
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

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