Samples of image problem Bizhub c452

[chawqi]

Hi everybody
here is the samples of my copying problem

Sample 1.jpgsample 2.jpg

[copyman]

Re: Samples of image problem Bizhub c452

A little more information would help. Does this happen when printing or just copying? What do internal test pages look like? What have you done so far?

First thing that comes to mind is the printhead / laser unit is bad. If only when copying look at the CCD unit, loose connectors, etc.

[chawqi]

Re: Samples of image problem Bizhub c452

thanks for your interest
Here is my history, I have formatted my hard drive and I've got the message of no animation guide data available so I have downlaoded the movie data from the internet but when trying to fixe it in the machine I've got the message cd390, then I've rebboted the machine but it appeared that it has resetted all data, and among problems the imaging unit problem. for more information the printing is very good but the copying is bad.
thanks

[Synthohol]

Re: Samples of image problem Bizhub c452

those are the lines of shame.
perform the initial setup step by step as if machine was brand new and the lines will go away.

[chawqi]

Re: Samples of image problem Bizhub c452

Excuse me could you tell me how to do this because I'm not perfect in this since I'm not a technician but with yours help I can manage to resolve it.
thank you again

[Elmo]

Re: Samples of image problem Bizhub c452

The reason you have this fault is because you are not a tech
best advice is to get a qualified tech to fix your machine
messing around with it yourself can cause more problems than you fix

[chawqi]

Re: Samples of image problem Bizhub c452

Excuse me for my interference
The Technician I have called couldn't resolve this problem

[Synthohol]

Re: Samples of image problem Bizhub c452

Excuse me for my interference
The Technician I have called couldn't resolve this problem

Hope you didn't pay them.
This is the most basic of all troubleshooting.
If you still have the books that came with the machine the setup guide is in there as well usually.

[chawqi]

Re: Samples of image problem Bizhub c452

Not only I payed them but they ask me for more

[Elmo]

Re: Samples of image problem Bizhub c452

Excuse me for my interference
The Technician I have called couldn't resolve this problem

Thats why i advised getting a qualified Tech
you are on this site looking for help to fix your machine
my advise is to get a qualified Tech
but what do i know ive only been doing this for a living for over 30 years

[chawqi]

Re: Samples of image problem Bizhub c452

thank you for your help
Honestly I managed to resolve problems of my machine I hope to do it with this I need only more help because most of tech I know are dishonest

[Elmo]

Re: Samples of image problem Bizhub c452

What was the initial problem
what pointed you to formatting the hdd
was there an error code

[Elmo]

Re: Samples of image problem Bizhub c452

thank you for your help
honestly i managed to resolve problems of my machine i hope to do it with this i need only more help because most of tech i know are dishonest

you obviously do not know any of the techs from here

[chawqi]

Re: Samples of image problem Bizhub c452

The inial problem was that the machine couldn't print, and I was advised to format HDD, since then I've got problems

[Phil B.]

Re: Samples of image problem Bizhub c452

Excuse me could you tell me how to do this because I'm not perfect in this since I'm not a technician but with yours help I can manage to resolve it.
thank you again

why in for gods sake if you are NOT a tech why would you start formatting drives ect without the SERVICE MANUAL?

NOW PAY A TECH TO CLEAN UP YOUR MESS.