The enduser shows me an artifact, let's call it a "smudge", towards the trail edge ONLY when printing onto 271gsm media. The images are nearly 350% fill (almost solid black edge to edge). The artifact is 6.5mm wide and 32mm long measured from the trailing edge. It's hard to see on the 350%fill prints, but I lucked out getting a perfect example on the Fiery start up pages. Yes it's got the correct media type set, but there is pretty significant curl even on simplex images.
Artifact.JPG
So I found two things:
First I removed the rubber seal on the registration guide. It had a wave that stuck up at the center.
Second I adjusted the paper curl to +1.5, which flattened it right out.
What I think was happening was when the heavy media gets fused it's curling the paper and the trail edge flips. I think that rubber seal was skimming toner off of the primary transfer belt, and depositing it on the trail edge when it flipped.
Primary Transfer Belt Seal.jpg
I thought it was worth posting about. =^..^=
Artifact.JPG
So I found two things:
First I removed the rubber seal on the registration guide. It had a wave that stuck up at the center.
Second I adjusted the paper curl to +1.5, which flattened it right out.
What I think was happening was when the heavy media gets fused it's curling the paper and the trail edge flips. I think that rubber seal was skimming toner off of the primary transfer belt, and depositing it on the trail edge when it flipped.
Primary Transfer Belt Seal.jpg
I thought it was worth posting about. =^..^=
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