FS-533 Jam error

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Gina82
    Technician

    50+ Posts
    • Oct 2017
    • 98
    #1

    [Jamming] FS-533 Jam error

    I have an FS-533 that was on a bizhub 364e. The internal finisher gave me two problems: 1) The copier would Que the print jobs that were sent to it, and hold the print job there so long that it would eventually throw up a 99-08 error code, 2) If the job did manage to get past the queuing part it would either print the job or jam upon entrance. Once the finisher was unplugged and uninstalled from the copier, the copier would resume the queued jobs and print them off. I swapped the finisher for another internal finisher and the loaner worked perfectly fine, I then took the original finisher and installed it onto a bizhub C224e and it worked perfectly fine, so I went back to the bizhub 364 to check the firmware and at the time it was using the G20-M0 version, so I updated it to the latest version for that machine which is the G20-M1 and the original finisher back onto the 364 and the same problems, mentioned above, still occured.

    Help?
    Tags: bizhub 364e, bizhub c224e, copier, finisher, print
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: FS-533 Jam error

      I don't remember the jam code, but if you have a problem with jamming in the internal finisher it can be caused by drag from the exit roller drive.

      I know it doesn't seem to make sense. Remove the finisher, it works. Re-install the finisher, it jams. But it's not caused by the finisher. Disassemble the exit roller drive, clean, and oil the bushings. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • kingarthur
          Service Manager

          1,000+ Posts
          • Feb 2008
          • 1201
          #3
          Re: FS-533 Jam error

          Have agree with blackcat, but the only thing that'll work is drysurf lubricant.....nothing seems to work
          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

            Comment

            • Gina82
              Technician

              50+ Posts
              • Oct 2017
              • 98
              #4
              Re: FS-533 Jam error

              and what about the queuing of the jobs?

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22703
                  #5
                  Re: FS-533 Jam error

                  Originally posted by Gina82
                  and what about the queuing of the jobs?
                  Do you have an enduser randomly choosing paper sizes that are not available? I had a customer that had auto-print set up, so that email attachments printed automatically when the email was opened. It was really convenient until the enduser accidentally printed hundreds of pages for no good reason, or tried to print onto A4, Statement, or PDF scans with slightly oversized dimensions like 8.51" x 11.01". None of these documents will find matching paper. Our solution was to select auto-reduction to a specific tray, so everything is capable of printing, and won't clog up the queue. Better to have an enduser that is capable of identifying an odd sized document, and selecting an appropriate paper size (but not this enduser). =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Gina82
                      Technician

                      50+ Posts
                      • Oct 2017
                      • 98
                      #6
                      Re: FS-533 Jam error

                      But if the enduser is the issue shouldn't it queue the jobs on the loaner finisher, just like it did the original finisher?

                        Comment

                        Previous template Next
                        Working...