4050 E301

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  • Brett GS
    Trusted Tech

    100+ Posts
    • Jun 2013
    • 154

    4050 E301

    Hi all
    Got a 4050 giving a E301 code.
    The machine boots up and throws the code out in about 1 min after bootup.
    Have loaded latest f/w and f/w for this code, formatted HDD, gives the code even with the network cable out.
    Any ideas?

    Brett
  • copyrooks
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2013
    • 205

    #2
    Re: 4050 E301

    Try a fax file format or intialize fax settings, Uninstall Fax unit

    Try an initialization of network settings also after see if still happening.

    Thats all I got

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: 4050 E301

      Originally posted by Brett GS
      Hi all
      Got a 4050 giving a E301 code.
      The machine boots up and throws the code out in about 1 min after bootup.
      Have loaded latest f/w and f/w for this code, formatted HDD, gives the code even with the network cable out.
      Any ideas?
      Brett
      what does the manual say is the cause of the error?

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: 4050 E301

        E301 is a general error code, it is very hard to diagnose the exact cause. Just about every firmware upgrade on these devices "fixes" a E301...I would go with firmware 1st. Is there anything else in the equation you haven't mentioned...some 3rd party authentication, advanced scanning ect?...Emujo

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5458

          #5
          Re: 4050 E301

          do ALL of the firmware.
          apply both controller and engine FW
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

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