Kyocera Taskalfa 6550ci exit unit motor stalls

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  • carolscurriculum
    Technician
    • May 2017
    • 39
    #1

    Kyocera Taskalfa 6550ci exit unit motor stalls

    Hello I have a Kyocera Taskalfa 6550ci jam code 4211 I found that the exit unit motor stalls I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?

    Thanks
    Tags: 6550ci, kyocera, motor, taskalfa, unit
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Kyocera Taskalfa 6550ci exit unit motor stalls

      Originally posted by carolscurriculum
      Hello I have a Kyocera Taskalfa 6550ci jam code 4211 I found that the exit unit motor stalls I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?

      Thanks
      could be a sensor

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22699
          #3
          Re: Kyocera Taskalfa 6550ci exit unit motor stalls

          Do you see any 4911, 4912, 4913, 4914? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • carolscurriculum
              Technician
              • May 2017
              • 39
              #4
              Re: Kyocera Taskalfa 6550ci exit unit motor stalls

              Originally posted by Phil B.
              could be a sensor
              checked the sensors and narrowed it down to the exit motor I found that the exit unit motor stop when the paper hits it EVEN STARTS AT ALL I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808
                  #5
                  Re: Kyocera Taskalfa 6550ci exit unit motor stalls

                  Originally posted by carolscurriculum
                  checked the sensors and narrowed it down to the exit motor I found that the exit unit motor stop when the paper hits it EVEN STARTS AT ALL I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?
                  31 years in the industry has taught me NOTHING is impossible when it comes to equipment .

                  yes very possible it could be a harness or board. pinched wires can cause ALL SORTS of issues.

                    Comment

                    • carolscurriculum
                      Technician
                      • May 2017
                      • 39
                      #6
                      Re: Kyocera Taskalfa 6550ci exit unit motor stalls

                      Originally posted by Phil B.
                      31 years in the industry has taught me NOTHING is impossible when it comes to equipment .

                      yes very possible it could be a harness or board. pinched wires can cause ALL SORTS of issues.
                      I just swapped the whole unit exit from another printer same issue I'm thinking its a board issue.

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808
                          #7
                          Re: Kyocera Taskalfa 6550ci exit unit motor stalls

                          Originally posted by carolscurriculum
                          I just swapped the whole unit exit from another printer same issue I'm thinking its a board issue.
                          well now by process of elimination I do believe you are correct.

                            Comment

                            • carolscurriculum
                              Technician
                              • May 2017
                              • 39
                              #8
                              Re: Kyocera Taskalfa 6550ci exit unit motor stalls

                              Originally posted by Phil B.
                              well now by process of elimination I do believe you are correct.
                              Now which board engine pwb or front pwb

                                Comment

                                • Phil B.
                                  Field Supervisor

                                  10,000+ Posts
                                  • Jul 2016
                                  • 22808
                                  #9
                                  Re: Kyocera Taskalfa 6550ci exit unit motor stalls

                                  Originally posted by carolscurriculum
                                  Now which board engine pwb or front pwb
                                  not knowing that unit.. i would say which ever board that assm plugs into...check your PtP in service manual

                                    Comment

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