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I work at the university where we have a Konica Minolta C224e which worked perfectly until last week when some technicians came to service it. Since then we had only problems, error after error, and no we cannot use it at all.
The last error that we got is "No animation guide available".
Reading about it, we saw that reinstalling a firmware might solve this.
Is it possible to get a firmware for this and to try and fix the printer?
I work at the university where we have a Konica Minolta C224e which worked perfectly until last week when some technicians came to service it. Since then we had only problems, error after error, and no we cannot use it at all.
The last error that we got is "No animation guide available".
Reading about it, we saw that reinstalling a firmware might solve this.
Is it possible to get a firmware for this and to try and fix the printer?
I work at the university where we have a Konica Minolta C224e which worked perfectly until last week when some technicians came to service it. Since then we had only problems, error after error, and no we cannot use it at all.
The last error that we got is "No animation guide available".
Reading about it, we saw that reinstalling a firmware might solve this.
Is it possible to get a firmware for this and to try and fix the printer?
Many thanks,
Calin
Call the technicians back if the machine was working fine before they worked on it this is their issue to sort out not yours.
It sounds like they formatted the HDD.
Let us eat, drink, and be merry, because tomorrow we may die!
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