Bizhub c364e web browser button needs removing

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1586

    Bizhub c364e web browser button needs removing

    Ok, we have looked high and low how to remove the "web browser" button on the screen for the client. We were able to remove the "pull print" button, but no where can we find the ability to remove this one from the screen.

    Any ideas?

    Thanks

    K
  • copyrooks
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2013
    • 205

    #2
    Re: Bizhub c364e web browser button needs removing

    menu
    utility
    admin settings
    system settings
    custom display settings
    main menu display settings
    should be on 10 or 11

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1586

      #3
      Re: Bizhub c364e web browser button needs removing

      We only have option 1,2,3,5,6 and 7

      Comment

      • copyrooks
        Trusted Tech

        Site Contributor
        100+ Posts
        • Oct 2013
        • 205

        #4
        Re: Bizhub c364e web browser button needs removing

        did u go to page 2 on the right hand side?

        You can also try loggin into web interface

        login as admin
        system settings tab
        main menu default settings
        Last edited by copyrooks; 09-06-2018, 07:27 PM. Reason: more info !!

        Comment

        • mrfuser
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2007
          • 1586

          #5
          Re: Bizhub c364e web browser button needs removing

          The only thing that shows there are options to choose a theme

          Comment

          • copyrooks
            Trusted Tech

            Site Contributor
            100+ Posts
            • Oct 2013
            • 205

            #6
            Re: Bizhub c364e web browser button needs removing

            Originally posted by mrfuser
            The only thing that shows there are options to choose a theme


            You are suppose to choose main menu default settings.


            main menu display settings show the theme options.

            I attached a pic for help. Good luck!!
            Attached Files

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5463

              #7
              Re: Bizhub c364e web browser button needs removing

              turn OFF the web browser in admin, network, web browser setting.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • mrfuser
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2007
                • 1586

                #8
                Re: Bizhub c364e web browser button needs removing

                I would love to but that option does not exist in there

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1971

                  #9
                  Re: Bizhub c364e web browser button needs removing

                  Yeah i know what you mean

                  C364e doesnt come standard with web browser in my region and its on the main menu but greyed out.

                  I dont think you can remove it

                  Sent from my SM-G955F using Tapatalk

                  Comment

                  • B0265
                    Senior Tech

                    500+ Posts
                    • Jan 2007
                    • 718

                    #10
                    Re: Bizhub c364e web browser button needs removing

                    If the web browser button is greyed out then a firmware update will fix it.
                    I think it was from function version 7 that the external apps and web browser buttons were removed.

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421

                      #11
                      Re: Bizhub c364e web browser button needs removing

                      I confirm, I removed it with a firmware update

                      Comment

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