Biz 224e B&W Scan to SMB with Mac

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4212

    Biz 224e B&W Scan to SMB with Mac

    My IT guy went to set up a Mac and asked me to see if there is a F/W update or soft switch to allow SMB. It's version 10.13

    Looking on the K/M dealer website all I could find is a bulletin stating that FTP has been discontinued but SMB is available on 10.3

    Any help on how to setup SMB to a Mac 10.13 would be greatly appreciated.

    Thanks
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5456

    #2
    Re: Biz 224e B&W Scan to SMB with Mac

    Click on the Apple under system preferences hit up sharing make sure that the folder is shared and users have access to it then you can click on security and make sure that SMB or file sharing is turned on works pretty much the same as a PC now
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • mincopier
      Trusted Tech

      250+ Posts
      • Dec 2015
      • 290

      #3
      Re: Biz 224e B&W Scan to SMB with Mac

      Make sure it has the most recent firmware to be safe.

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4212

        #4
        Re: Biz 224e B&W Scan to SMB with Mac

        It has latest F/W, G20-M1

        Thanks again for the help.

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        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4212

          #5
          Re: Biz 224e B&W Scan to SMB with Mac

          My IT guy knew about what Syn posted. Just to be clear the message he gets when try to setup SMB is "Network connection not available". He seems to recall there was a firmware or something for this? I've looked at FW & special FW on K/M website but maybe I missed it.

          Thanks again

          Comment

          • UKTeam
            Technician
            • Feb 2009
            • 24

            #6
            Re: Biz 224e B&W Scan to SMB with Mac

            Currently it is not possible on the 4 & 4e series colour. (I assume the B&W is the same)

            High Sierra 10.13 only supports SMB v3.0.
            Latest C224e only supports up to SMB v2.0
            No plans to support in the future, I have been advised.

            SMB v3.0 Supported on 8 series onward.

            I have verified this...

            Mark

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            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7633

              #7
              Re: Biz 224e B&W Scan to SMB with Mac

              Thanks Mark for that. Seems to me, every single post you made is on the spot.
              Remind me good old times when you UK guys come more handy than Toshiba representatives in problems solving
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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              • guitar9199
                Service Manager

                Site Contributor
                1,000+ Posts
                • Sep 2016
                • 1097

                #8
                Re: Biz 224e B&W Scan to SMB with Mac

                From what I remember, Mac and SMB stopped working around OS X 10.6 when they discontinued Samba. For Macs I've always done either FTP, or scan to email.

                I'm attaching a walkthrough on the process for a Canon....but you can likely transfer the information to a K-M, Richoh/Savin, Toshiba, etc.
                Attached Files

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                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4212

                  #9
                  Re: Biz 224e B&W Scan to SMB with Mac

                  According to Kon/Min bulletin # KBA01402093 SMB is still supported with 10.13 while FTP has been discontinued:

                  "Reference
                  Apple has removed the ftp protocol from Mac OS X 10.13, and it can't be added using the command line such as previous versions would allow. This is a Apple limitation on this new OS X. Scan to SMB is supported on MAC OS X 10.13 "

                  Also talked to another friend at K/M and he's almost certain you can do SMB scanning with 4 series and Mac 10.13

                  Was hoping there was a special F/W for it or something. My It guy is usually spot on with Mac and K/M setups but hit a snag on this one.

                  Comment

                  • guitar9199
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Sep 2016
                    • 1097

                    #10
                    Re: Biz 224e B&W Scan to SMB with Mac

                    Originally posted by copyman
                    According to Kon/Min bulletin # KBA01402093 SMB is still supported with 10.13 while FTP has been discontinued:

                    "Reference
                    Apple has removed the ftp protocol from Mac OS X 10.13, and it can't be added using the command line such as previous versions would allow. This is a Apple limitation on this new OS X. Scan to SMB is supported on MAC OS X 10.13 "

                    Also talked to another friend at K/M and he's almost certain you can do SMB scanning with 4 series and Mac 10.13

                    Was hoping there was a special F/W for it or something. My It guy is usually spot on with Mac and K/M setups but hit a snag on this one.
                    This is news to me... Thank you for the info.

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                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4212

                      #11
                      Re: Biz 224e B&W Scan to SMB with Mac

                      Since nothing seems to work my IT guy is going to add a Windows PC to customers network, setup to scan to PC then have a shortcut on the Mac's to the windows scans. It is this or remove copier and refund customer. hate to give $$$ back. I have an old Dell PC so won't cost me anything. Has anyone tried this before?

                      I cannot believe K/M would design a machine that cannot work with Mac for scanning. Customers 10 yr old Ricoh could scan to Macs with no problem!

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                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5456

                        #12
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3297

                          #13
                          Re: Biz 224e B&W Scan to SMB with Mac

                          How about FTP scanning to a cheap NAS?

                          Hans
                          " Sent from my Intel 80286 using MS-DOS 2.0 "

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                          • qbert69
                            Service Manager

                            1,000+ Posts
                            • Mar 2013
                            • 1152

                            #14
                            Re: Biz 224e B&W Scan to SMB with Mac

                            SMB = Port 445
                            CIFS = Port 139
                            I would personally setup a Windows 7 file server since I know it works with either the PowerPC Mac OS X & Intel Mac OS X!!!

                            Sent from my SM-N950U1 using Tapatalk
                            REACH FOR THE STARS!!!
                            Konica Minolta Planetariums!
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                            • REGSIS
                              Trusted Tech

                              250+ Posts
                              • May 2016
                              • 434

                              #15
                              Re: Biz 224e B&W Scan to SMB with Mac

                              Originally posted by copyman
                              Since nothing seems to work my IT guy is going to add a Windows PC to customers network, setup to scan to PC then have a shortcut on the Mac's to the windows scans. It is this or remove copier and refund customer. hate to give $$$ back. I have an old Dell PC so won't cost me anything. Has anyone tried this before?

                              I cannot believe K/M would design a machine that cannot work with Mac for scanning. Customers 10 yr old Ricoh could scan to Macs with no problem!
                              If Ricoh could s a than 224e should too.
                              Have you enabled NTML V1/V2 (SMB settings on machine).
                              It's a MUST DO step for versions MAC OS 10.8 and above.
                              You can also try using IP address instead computername.
                              It helps. My friend has 10.13 and C224e and scan to SMB is working for years (since version 10.9).

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