C364e enlarges copies and prints

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  • Majava
    Junior Member
    • Jul 2018
    • 6

    [CQ] C364e enlarges copies and prints

    Hi
    I have a C364e that enlarges both print and copies. I have tried firmware. Changed Mfp ,SSD and HDD . Initialize but the problem persist.
    Please assist.
    Jabu
  • Zesti
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 308

    #2
    Re: C364e enlarges copies and prints

    What about internal prints...does these also enlarge, and which direction? Any sample will be help full.

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #3
      Re: C364e enlarges copies and prints

      Have you tried the sample print?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22702

        #4
        Re: C364e enlarges copies and prints

        What about settings? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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