Konica C554 (non 'e' model) firmware required

[jonbonse]

Hi all

Can anyone provide the firmware for the C554? Non 'E' model?

We use 1&1 SMTP server with TLS for scan to email but for some reason this machine son't send....... I suspect it is firmware related.

Thanks

[Synthohol]

Re: Konica C554 (non 'e' model) firmware required

It's 2 sets of firmware and some bit switches but it may cause other issues.
Machine is discontinued, will they upgrade?

[jonbonse]

Re: Konica C554 (non 'e' model) firmware required

It's 2 sets of firmware and some bit switches but it may cause other issues.
Machine is discontinued, will they upgrade?

What issues can it cause?

An upgrade would be better but they don't want to just yet!

[copyman]

Re: Konica C554 (non 'e' model) firmware required

Had it been working and now won't? What changed?

By any chance are you using office 365? I seem to recall a special F/W for scan to email with office 365

[jonbonse]

Re: Konica C554 (non 'e' model) firmware required

Had it been working and now won't? What changed?

By any chance are you using office 365? I seem to recall a special F/W for scan to email with office 365

[Bix]

Re: Konica C554 (non 'e' model) firmware required

Do they use Windows 10? Make sure that the SMB protocol is enabled in the Windows settings. On some computers, after an update, they automatically off this protocol.