Hello,
Whenever I print heavy paper, I obtain black stripes all along the sheet. I tried to take a picture of them and it was quiet challenging:
20181013_185435.jpg
On regular paper, they don't appear...
Also, the sheet, globally, turns slightly from white to "washed" white color during the process.
I cleaned twice the Electrostatic Charger Wire and the Printheads, following the user manual instructions, but nothing changed.
Would you have any advice for me? Thank you!
Whenever I print heavy paper, I obtain black stripes all along the sheet. I tried to take a picture of them and it was quiet challenging:
20181013_185435.jpg
On regular paper, they don't appear...
Also, the sheet, globally, turns slightly from white to "washed" white color during the process.
I cleaned twice the Electrostatic Charger Wire and the Printheads, following the user manual instructions, but nothing changed.
Would you have any advice for me? Thank you!
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