USB Panel Bizhub C258 dead?

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    USB Panel Bizhub C258 dead?

    Hi, I have a bizhub C258 with firmware updated to version 4.2


    I reset the machine to factory data and afterwards I rehabilitated the HDD also doing logical formatting.


    But now something strange happened. The panel USB port no longer works. I have tried several USB but without success.

    When trying to connect a key with a bright LED, the key switches on for 2 seconds and then goes off. So the power arrives. The side USB ports (where there is the ethernet port etc.) instead work.

    Going to Admin> User Box> External Memory I put everything on ON.

    What may have happened?
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: USB Panel Bizhub C258 dead?

    make sure the HDD is set to installed, also make sure the usb cable from the front is plugged into the specific front usb port on the MFP board on the right.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #3
      Re: USB Panel Bizhub C258 dead?

      Today I was from the client,


      I saw and broke the USB cable (the one under the ethernet port). I do not know how, but they did it.

      Good luck for me.

      Comment

      • CopierNerd
        Trusted Tech

        100+ Posts
        • Feb 2015
        • 187

        #4
        Re: USB Panel Bizhub C258 dead?

        USB cable can be replaced with new one but if the port is broken you can plug usb cable in other ports. It will work.

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