Konica Minolta bizhub 558 firmware

[KMFLT3CH]

Re: Konica Minolta bizhub 558 firmware

I am a certified KM tech but do not have access to KM knowledge base.

Coming from a KM direct tech - you are not a "certified" KM tech. You may be certified on a series of models or whatnot, but that doesn't mean squat. Any tech who works directly for KM (in the U.S. at least) has access to SSD, GCS, Knowledgebase, firmware, bulletins, service communication bulletins, etc etc. You can even call our direct tech support with your unique tech # for help.

[tsbservice]

Re: Konica Minolta bizhub 558 firmware

Coming from a KM direct tech - you are not a "certified" KM tech. You may be certified on a series of models or whatnot, but that doesn't mean squat. Any tech who works directly for KM (in the U.S. at least) has access to SSD, GCS, Knowledgebase, firmware, bulletins, service communication bulletins, etc etc. You can even call our direct tech support with your unique tech # for help.

As simple as that: CTN Forum is not limited to US/AU/CA/EU/UK/etc.
Just a thought.

[907tec]

Re: Konica Minolta bizhub 558 firmware

I work for a dealer, not even KM-Direct, but all of my techs have access to MyKM. If you are truly an authorized technician, all you have to do is have your Service Manager add you as a user. It takes less than a minute.

You are being evasive about being a "Certified tech". If you really are "certified", you should have no trouble getting a MyKM account.

[Synthohol]

Re: Konica Minolta bizhub 558 firmware

Thank you very much "synthohol". I am a certified KM tech but do not have access to KM knowledge base. Just have an account for Outward learning which is also limited. Strange for you guys but this is true. A certified KM tech with only access to KM LMS nothing more. You may laugh but truth is truth.

THANKS SYNTHOHOL!

dont thank me, i cant help you.

[monarke4]

Re: Konica Minolta bizhub 558 firmware

You've got to be kidding....For once I am really at a lack of words here..

There apparently is still a certain amount of "audacity" among internet users.

My personal feeling is that if you are gainfully employed in this type of business then you should make the effort go through the correct means to gain access to data needed for your business. That may also include for instance a DBA, business checking account, resale license etc.

That's just me blowing smoke.... haha

[CopierNerd]

Re: Konica Minolta bizhub 558 firmware

I work for a dealer, not even KM-Direct, but all of my techs have access to MyKM. If you are truly an authorized technician, all you have to do is have your Service Manager add you as a user. It takes less than a minute.

You are being evasive about being a "Certified tech". If you really are "certified", you should have no trouble getting a MyKM account.

I work for dealer, not KM-Direct. Not all of my fellow techs have access to MyKM. We have around 8 techs. Only our service manager is authorized. I am feeling ashamed that i discussed this with you guys. I should not express this.

You all are right at your side but i know the whole story because i am facing it.

Thanks anyway......

[CopierNerd]

Re: Konica Minolta bizhub 558 firmware

Coming from a KM direct tech - you are not a "certified" KM tech. You may be certified on a series of models or whatnot, but that doesn't mean squat. Any tech who works directly for KM (in the U.S. at least) has access to SSD, GCS, Knowledgebase, firmware, bulletins, service communication bulletins, etc etc. You can even call our direct tech support with your unique tech # for help.

I do not work directly for KM. I work for a KM authorized dealer.

[darry1322]

Re: Konica Minolta bizhub 558 firmware

I do not work directly for KM. I work for a KM authorized dealer.

Same here but everyone in our shop gets full access to mykonicaminolta.com as soon as they start work.

[CopierNerd]

Re: Konica Minolta bizhub 558 firmware

That's nice man rather very good! Enjoy the access and freedom.