Bizhub 363 supply settings HP Web Jetadmin / FW ?

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • wrose51106
    Junior Member
    • Mar 2016
    • 7
    #1

    Bizhub 363 supply settings HP Web Jetadmin / FW ?

    Hello everyone -

    I am attempting to monitor some Konica Bizhub 363's in HP Web Jetadmin software. The software is up to date. I have 2 locations, in location A tray 1 and 2 show supply levels only. In location B tray 1 and 2 also show, but so do drum, fuser, toner, itb and cleaning kit. I would assume the FW in location A is out of date? The local dealer says it is, I think they might be fibbin. Can anyone shed some light on this?

    ROM Version

    MFP Controller BOOT Program A1UD0Y0-1E00-G00-02(00)
    MFP Controller SubSet A1UD0Y0-1F00-G00-04(00)
    MFP Controller A1UD0Y0-0100-G00-D6(00)
    Operation Panel Message Data A1UD0Y0-8100-G00-D4-00
    Fax Board Controller1 A22M0Y0-4000-G00-06(00)
    Fax Board Controller2
    Scanner A1UD0Y0-0023-G91-0F
    Printer A1UD0Y0-0050-G00-15
    ADF A1430Y0-0024-G00-12
    Finisher A0HR0Y0-0071-G01-07
    Panel CPU A0P00Y0-8900-G00-00
    DSC1
    DSC2
    LCT
    Loadable Device Driver
    SD
    Voice Data
    Movie Data
    Dictionary Data
    OCR Library
    MFP Controller System A1UD0Y0-1000-G00-D6(00)
    MFP Controller Print Controller A1UD0Y0-3000-G00-67
    MFP Controller Print Controller Font A1UD0Y0-3F00-G00-0D
    MFP Controller Print Controller Demo Page A1UD0Y0-3E00-G00-00
    MFP Controller MIO A1UD0Y0-5000-G00-09(00)
    MFP Controller PSWC A1UD0Y0-5100-G00-10(00)
    MFP Controller MIB IF A1UD0Y0-5200-G00-00
    MFP Controller IPP IF A1UD0Y0-5200-G00-00
    MFP Controller Outside Controller IF
    MFP Controller TCP/Socket A1UD0Y0-6300-G00-21(00)
    MFP Controller OPEN API A1UD0Y0-7000-G00-13(00)
    MFP Controller Operation Panel A1UD0Y0-8000-G00-D6(00)
    MFP Controller CSRC Control Body A1UD0Y0-8300-G00-01
    MFP Controller PIC A1UD0Y0-8200-G00-A5
    Tags: controller, data, location, mfp, print
    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 13037
      #2
      Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

      The most current base firmware for the BH363 is G00-D6, which you have. There is likely some special firmware that is more recent, but it is only needed to correct specific issues.

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4212
          #3
          Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

          Agree with copier addict.The "latest" F/W for that old model is from 2012 !
          Last edited by copyman; 01-26-2019, 03:57 AM.

            Comment

            • Woxner
              Senior Tech

              500+ Posts
              • Jul 2011
              • 808
              #4
              Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

              end of life ius 2022

                Comment

                • wrose51106
                  Junior Member
                  • Mar 2016
                  • 7
                  #5
                  Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                  Thank you all.

                  Any idea why only the trays are showing up in HP? All machines have the default SNMP v1 public / private.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808
                      #6
                      Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                      Originally posted by wrose51106
                      Thank you all.

                      Any idea why only the trays are showing up in HP? All machines have the default SNMP v1 public / private.
                      maybe not all Admin settings.tabs are setup?

                      been too long for me to wipe cob webs

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5445
                          #7
                          Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                          Have you re-flashed the machine?
                          Initialize the machine.
                          Think your MIB could be not the right one or the original.
                          Or the thing reading it is restricted from getting to it or certain parts of it. Could be private.
                          Could be a security setting.

                          Check all SNMP and MIB related stuff.
                          Try doing it with KM software. Pagescope net care.
                          Whatever

                            Comment

                            • wrose51106
                              Junior Member
                              • Mar 2016
                              • 7
                              #8
                              Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                              Originally posted by Phil B.
                              maybe not all Admin settings.tabs are setup?

                              been too long for me to wipe cob webs
                              Go on, I am not familiar with this at all.

                              Originally posted by allan
                              Have you re-flashed the machine?
                              Initialize the machine.
                              Think your MIB could be not the right one or the original.
                              Or the thing reading it is restricted from getting to it or certain parts of it. Could be private.
                              Could be a security setting.

                              Check all SNMP and MIB related stuff.
                              Try doing it with KM software. Pagescope net care.
                              No I have not, we have about 30 at location A.
                              I have all machines on DHCP reservations and address books backed up, not a deal breaker to restore them. Local dealer might have a fit, cant blame them. I will need to locate a how to on initializing the 363.
                              I have a hard time thinking all 30 could be corrupted.
                              I thought this as well, I can not find anything to even remotely point to it though through the web interface or the local admin screen.
                              Done and done, it is set correctly, or the trays wouldn't read. We use SNMP v1 public on all print devices.
                              I will need to load a copy Monday to test.

                              Thank you all for the ideas!

                                Comment

                                • allan
                                  RTFM!!

                                  5,000+ Posts
                                  • Apr 2010
                                  • 5445
                                  #9
                                  Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                                  No idea it was 30 units. Then really don't think its the machines at all.
                                  Whatever

                                    Comment

                                    • wrose51106
                                      Junior Member
                                      • Mar 2016
                                      • 7
                                      #10
                                      Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                                      I went through stop - 0 - 0 - stop - 0 - 1
                                      Under system 1 - I did an initialize. It did not fix the issue.

                                        Comment

                                        • wrose51106
                                          Junior Member
                                          • Mar 2016
                                          • 7
                                          #11
                                          Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                                          Originally posted by Phil B.
                                          maybe not all Admin settings.tabs are setup?

                                          been too long for me to wipe cob webs
                                          When I go into admin settings, different machines have different tabs available, like there is supposed to be 10 tabs, 2 -5 - 8 - 9 are not available, is this what you mean?

                                            Comment

                                            • wrose51106
                                              Junior Member
                                              • Mar 2016
                                              • 7
                                              #12
                                              Re: Bizhub 363 supply settings HP Web Jetadmin / FW ?

                                              Originally posted by wrose51106
                                              ROM Version

                                              MFP Controller BOOT Program A1UD0Y0-1E00-G00-02(00)
                                              MFP Controller SubSet A1UD0Y0-1F00-G00-04(00)
                                              MFP Controller A1UD0Y0-0100-G00-D6(00)
                                              Operation Panel Message Data A1UD0Y0-8100-G00-D4-00
                                              Fax Board Controller1 A22M0Y0-4000-G00-06(00)
                                              Fax Board Controller2
                                              Scanner A1UD0Y0-0023-G91-0F
                                              Printer A1UD0Y0-0050-G00-15
                                              ADF A1430Y0-0024-G00-12
                                              Finisher A0HR0Y0-0071-G01-07
                                              Panel CPU A0P00Y0-8900-G00-00
                                              DSC1
                                              DSC2
                                              LCT
                                              Loadable Device Driver
                                              SD
                                              Voice Data
                                              Movie Data
                                              Dictionary Data
                                              OCR Library
                                              MFP Controller System A1UD0Y0-1000-G00-D6(00)
                                              MFP Controller Print Controller A1UD0Y0-3000-G00-67
                                              MFP Controller Print Controller Font A1UD0Y0-3F00-G00-0D
                                              MFP Controller Print Controller Demo Page A1UD0Y0-3E00-G00-00
                                              MFP Controller MIO A1UD0Y0-5000-G00-09(00)
                                              MFP Controller PSWC A1UD0Y0-5100-G00-10(00)
                                              MFP Controller MIB IF A1UD0Y0-5200-G00-00
                                              MFP Controller IPP IF A1UD0Y0-5200-G00-00
                                              MFP Controller Outside Controller IF
                                              MFP Controller TCP/Socket A1UD0Y0-6300-G00-21(00)
                                              MFP Controller OPEN API A1UD0Y0-7000-G00-13(00)
                                              MFP Controller Operation Panel A1UD0Y0-8000-G00-D6(00)
                                              MFP Controller CSRC Control Body A1UD0Y0-8300-G00-01
                                              MFP Controller PIC A1UD0Y0-8200-G00-A5
                                              Here is the ROM info from the one that does report.

                                              ROM Version

                                              MFP Controller BOOT Program A1UD0Y0-1E00-G00-02(00)
                                              MFP Controller SubSet A1UD0Y0-1F00-G00-04(00)
                                              MFP Controller A1UD0Y0-0100-G00-D6(00)
                                              Operation Panel Message Data A1UD0Y0-8100-G00-D4-00
                                              Fax Board Controller1 A22M0Y0-4000-G00-06(00)
                                              Fax Board Controller2
                                              Scanner A1UD0Y0-0023-G00-0D
                                              Printer A1UD0Y0-0050-G00-15
                                              ADF A1430Y0-0024-G00-12
                                              Finisher
                                              Panel CPU A0P00Y0-8900-G00-00
                                              DSC1
                                              DSC2
                                              LCT 4348000-0050-G00-02
                                              Loadable Device Driver
                                              SD
                                              Voice Data
                                              Movie Data A1UD0Y0-A000-G00-00
                                              Dictionary Data A1UD0Y0-B000-G00-0000
                                              OCR Library
                                              MFP Controller System A1UD0Y0-1000-G00-D6(00)
                                              MFP Controller Print Controller A1UD0Y0-3000-G00-67
                                              MFP Controller Print Controller Font A1UD0Y0-3F00-G00-0D
                                              MFP Controller Print Controller Demo Page A1UD0Y0-3E00-G00-00
                                              MFP Controller MIO A1UD0Y0-5000-G00-09(00)
                                              MFP Controller PSWC A1UD0Y0-5100-G00-10(00)
                                              MFP Controller MIB IF A1UD0Y0-5200-G00-00
                                              MFP Controller IPP IF A1UD0Y0-5200-G00-00
                                              MFP Controller Outside Controller IF
                                              MFP Controller TCP/Socket A1UD0Y0-6300-G00-21(00)
                                              MFP Controller OPEN API A1UD0Y0-7000-G00-13(00)
                                              MFP Controller Operation Panel A1UD0Y0-8000-G00-D6(00)
                                              MFP Controller CSRC Control Body A1UD0Y0-8300-G00-01
                                              MFP Controller PIC A1UD0Y0-8200-G00-A5

                                                Comment

                                                Previous template Next
                                                Working...