951 power failure during firmware upgrade!

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  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    [Dead] 951 power failure during firmware upgrade!

    Hi Guys

    Got an actual problem.
    Machine not booting after a power failure during firmware upgrade.
    Going to scourer the manuals now, know there is a procedure to recover it.
    Anybody know of this or done it before?
    Last edited by allan; 02-23-2019, 01:40 PM.
    Whatever
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: 951 power failure during firmware upgrade!

    So do i have this right?

    Create PRESS_1250M folder and copy folder (I) from firmware there then rename the file A4EU041_00I0_G00_5000.bin under the folder IO to recover.bin?
    But there is more than one bin file in there. How do i know the right one?

    Wow the manual is useless here!
    Whatever

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5463

      #3
      Re: 951 power failure during firmware upgrade!

      all the files go there, the machine picks the right one IIRC.
      wait, i thought the whole I0 folder gets copied over?
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: 951 power failure during firmware upgrade!

        It seems it is for 2 models the A4EUx seems to be the right one for the range, guess the other file is for the 1100?
        Whatever

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: 951 power failure during firmware upgrade!

          Nope can not get this to work!?
          Whatever

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: 951 power failure during firmware upgrade!

            Anybody really in trouble here.
            Whatever

            Comment

            • tulintron
              Senior Tech

              Site Contributor
              500+ Posts
              • Jul 2014
              • 651

              #7
              Re: 951 power failure during firmware upgrade!

              Originally posted by allan
              Anybody really in trouble here.
              Does the panel start a process?


              Have you checked if there are any icp burned on any of the boards?


              I think I should start updating from the old firmware.
              https://www.copytechnet.com/images/smilies/cool.pngNada como dia apĆ³s diahttps://www.copytechnet.com/images/smilies/cool.png

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: 951 power failure during firmware upgrade!

                The machine is stating starting please wait with orange LED flashing.
                The orange LED flashing as per manual means the OACB has wrong or no firmware written.
                Or error detected in ISW standby (memory check) after power up.

                Pretty sure no hardware is damaged.
                Or may be not so sure, only other reference is that the SSD got damaged during power failure while in ISW.
                But want to make sure i am getting the procedure right and the manual is vague about it.

                Do i create a new file called recover.bin?
                I am not the one at the machine, helping a fellow tech on our machines.
                Whatever

                Comment

                • Leyahné
                  Technician
                  • Feb 2016
                  • 44

                  #9
                  Re: 951 power failure during firmware upgrade!

                  If my memory serves me right, on page 1288 of the service manual follow those instructions. Should be J-18. Load the mass production FW and then copy the FW back into the IO Folder. When loading the FW, load the Image control and the print control together with the OAC board aswell

                  Sent from my SM-N960F using Tapatalk

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5445

                    #10
                    Re: 951 power failure during firmware upgrade!

                    Where does this recover.bin come in?
                    Whatever

                    Comment

                    • tulintron
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jul 2014
                      • 651

                      #11
                      https://www.copytechnet.com/images/smilies/cool.pngNada como dia apĆ³s diahttps://www.copytechnet.com/images/smilies/cool.png

                      Comment

                      • allan
                        RTFM!!

                        5,000+ Posts
                        • Apr 2010
                        • 5445

                        #12
                        Re: 951 power failure during firmware upgrade!


                        Well thanks for your help renaming the folder called IO to recover.bin does not make sens to me but i will try anything at this point.
                        Its linux after all folder/file is the same thing. Could be as simple as that. Will give it a wack.
                        Whatever

                        Comment

                        • tulintron
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jul 2014
                          • 651

                          #13
                          Re: 951 power failure during firmware upgrade!

                          Originally posted by allan
                          Well thanks for your help renaming the folder called IO to recover.bin does not make sens to me but i will try anything at this point.
                          Its linux after all folder/file is the same thing. Could be as simple as that. Will give it a wack.
                          https://www.copytechnet.com/images/smilies/cool.pngNada como dia apĆ³s diahttps://www.copytechnet.com/images/smilies/cool.png

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: 951 power failure during firmware upgrade!

                            The guy got the machine back up still not sure what how or why.
                            Seems like you need to rename the folder IO to recover.bin
                            Thanks guys.
                            Whatever

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