758 with Jam 32-01

[rrrohan]

Re: 758 with Jam 32-01

Well if jams are from side LCT and tray 4 try it from tray 1( set it to A4). This will eliminate almost entire vertical transport path. Maybe even trying from bypass. Also long time ago I had similar problem with one model Toshiba and besides field mod we did to the duplex unit(to increase rollers pressure), they released new Firmware and service code to set different timings when using duplex A4, if I remember correctly.

yeah its jammed in Bypass tray also

3201 bypass.jpg

a previous tech just mentioned though that during testing he pushed on the main right door and it seemed to help.

I tried putting a small amount of electrician tape on bar that the door latches onto hoping to make door close a bit tighter but no better.

the Paper Feed/Transport Board just arrived so I will go fit that and pray to the copier Gods and report back

[rrrohan]

Re: 758 with Jam 32-01

Changed the Paper feed/transport control board. still same issue

[blackcat4866]

Re: 758 with Jam 32-01

http://www.copytechnet.com/forums/ko...tml#post728600

=^..^=

[rrrohan]

Re: 758 with Jam 32-01

In my case it does work. I tested 300 page duplex fine.

Sometimes it will do 300 with no jam. Other times it will do 1. Other times 50.

If belt was issue it would never work

[rrrohan]

Re: 758 with Jam 32-01

still occuring.

time to change the exit motor since im running out of idea.

edit: epic fail moment. turns out i installed a 958 ADU on a 758 assume they same but they are not. its prob been that all along. have ordered correct part now

[tsbservice]

Re: 758 with Jam 32-01

...
edit: epic fail moment. turns out i installed a 958 ADU on a 758 assume they same but they are not. its prob been that all along. have ordered correct part now

You are brave man rrrohan.
One may simply leave that without solution for the next poor tech who will make same mistake, but not you.

[blackcat4866]

Re: 758 with Jam 32-01

Kudos for admitting your mistake. Not many can do that. =^..^=

[EarthKmTech]

Re: 758 with Jam 32-01

Speaking of this jam - on the 958 and 758 I've had to adjust the forbidden red painted screw which sets the rest position of the duplex gate on 2 brand new machines at the same site - in humid environments the stock rest position is not forgiving of much leading edge curl in duplex mode when the completed sheet is exiting it may catch on the gate by just 1 finger. Just a 5mm lift in the rest position of the gate solved the problem on both. (dont play with this without first marking the factory position)

[rrrohan]

Re: 758 with Jam 32-01

Speaking of this jam - on the 958 and 758 I've had to adjust the forbidden red painted screw which sets the rest position of the duplex gate on 2 brand new machines at the same site - in humid environments the stock rest position is not forgiving of much leading edge curl in duplex mode when the completed sheet is exiting it may catch on the gate by just 1 finger. Just a 5mm lift in the rest position of the gate solved the problem on both. (dont play with this without first marking the factory position)

Yeah it was occurring on customers 2nd 958 at one point but Rob changed the ADU on that one which in that case, resolved issue.

[Synthohol]

Re: 758 with Jam 32-01

hey, i had one do the same, if you hold the side door shut tighter (just lean on it) does it get rid of the jams?
i monkeyed with the door hinges to get it to close tighter and the 3201 went away.

[rrrohan]

Re: 758 with Jam 32-01

hey, i had one do the same, if you hold the side door shut tighter (just lean on it) does it get rid of the jams?
i monkeyed with the door hinges to get it to close tighter and the 3201 went away.

i added some electrical tape to the bar that the door hook onto but only a tiny amount. and only the bar towards the front of copier.

how much did you use?

Its hard to say yes or no in regards to pushing on door helping to stop jams because problem only seems to occur when i leave. if it was more consistant i could give you a answer.

Sadly as far as i can tell, you cant trouble isolate the duplex unit. so i didn't trust that no staff would accidentally print double sided so i just have copier off atm

[Phil B.]

Re: 758 with Jam 32-01

rrrohan
...
edit: epic fail moment. turns out i installed a 958 ADU on a 758 assume they same but they are not. its prob been that all along. have ordered correct part now


Stand Up Dude! We have ALL done something like that..

The main thing is...

You Stuck with it ..found it.. AND Admitted..

You help so many Sir.. .. Don't sweat the small shit!

[rrrohan]

Re: 758 with Jam 32-01

So the correct ADU arrived (back order) and we fitted it

also added more spacing to the bar door latches closed on to make it tighter

tested about 500 pages duplex all ok

next day customer reports exact same jam is occuring

so stumped

[byronf]

Re: 758 with Jam 32-01

what do you mean od? outer diameter? well the duplex unit is replaced so they are brand new. the ext assy is brand new.

also i cant find that bulletin. not sure if we are in different regions effects it?

[ATTACH=CONFIG]42092[/ATTACH]

Hi Gents,

Can I please have the link to this site for technical bulletins.

[Phil B.]

Re: 758 with Jam 32-01

Hi Gents, Can I please have the link to this site for technical bulletins.

i do believe you have to have a tech id#/password to access that site..

a tech could lose his ID if found out to be giving out that info.