Konica 458 FS 533 jams on 2 sided copying

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  • DOE
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 258
    #1

    Konica 458 FS 533 jams on 2 sided copying

    Heading Konica 458 that had a JS 506 on it and I took a 533 out of a c224e and installed it in the 458. One to one works fine but when I tried to duplex it curls up and jams before it makes it into the finisher. It's like the top plate of the finisher is lined up right with those rollers and causes it to jam. What I pulled a finisher out and unhook it and duplexes just fine. Is there anything I could have done when installing it to cause it to be up a little too high to where the plate of the duplex or hits the rollers. I know that's a tough one as you can't see what I did but I don't know of any way I could have put it in wrong. It has the paper arm that comes out that guides it above that top plate but it looks like that top plate is right in line with the rollers like it sets a little too high
    Tags: finisher, high, plate, rollers, top
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: Konica 458 FS 533 jams on 2 sided copying

      Those finishers fit on a wide array of models. There are a number of different guides and mounting brackets to accommodate the different models.

      Your best bet is to take a look at the installation manual. Most likely you'll have to order some of the different parts that got thrown away on the first setup.

      Also what about firmware? I can't imagine the finisher using exactly the same firmware on a 25cpm machine and a 45cpm machine.
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1971
          #3
          Re: Konica 458 FS 533 jams on 2 sided copying

          when you removed the JS did you also remove the Sensor Unit?
          The FS533 doesnt need it
          sensor.jpg

            Comment

            • DOE
              Trusted Tech

              250+ Posts
              • Mar 2010
              • 258
              #4
              Re: Konica 458 FS 533 jams on 2 sided copying

              Originally posted by rrrohan
              when you removed the JS did you also remove the Sensor Unit?
              The FS533 doesnt need it
              [ATTACH=CONFIG]42133[/ATTACH]
              The top plate of the sorter is actually hitting the exit switch causing the paper to curl up. The exes which hangs down a good quarter inch lower than the top plate so the top plate pushes against the ex's switch not allowing the paper to come out.

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1971
                  #5
                  Re: Konica 458 FS 533 jams on 2 sided copying

                  Originally posted by DOE
                  The top plate of the sorter is actually hitting the exit switch causing the paper to curl up. The exes which hangs down a good quarter inch lower than the top plate so the top plate pushes against the ex's switch not allowing the paper to come out.
                  So you left it in? Sounds like it. If so remove it and reinstall finisher

                    Comment

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