Hello I have a strange problem. I have several users that print to a Konica Minolta bizhub 454e with no problem except for 1 user. When he goes to print the data lights flash on the unit as if it is processing the job and then nothing prints. It seems like the printer is just dumping every job. I have tried multiple drivers including the driver for the exact model and various Konica Minolta universal drivers (the same ones the other users are using successfully). We do direct IP Print to this printer and the job is clearing the local print queue with no errors. I have removed all print drivers from Print Management and re-installed from scratch. Any suggestions?
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Re: Konica Minolta bizhub 454e dumping print job
To my knowledge the printer is not doing any type of authentication. In fact we moved this printer from a different area and the users that currently print to it had never previously printed to it. When I installed the printer on each computer, they were immediately able to print except for the 1 user I am referencing.Comment
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Re: Konica Minolta bizhub 454e dumping print job
Does the driver emulation match the printers emulation? Most printers now can accept PS and PCL (if set to Auto emulation). But if it's set to PS and you send it PCL or vice versa you'd get those symptoms. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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