Bizhub C224e Unknown Issue

[rrrohan]

Re: Bizhub C224e Unknown Issue

I don't know about the rest of you guys, but the original poster does not sound like a technician at all (I believe he even admits that in the beginning) but I've read through EVERY message in this thread, and the guy is WAY over his head... he's doing things to the machine that even I WOULDN'T DO, without thorough research and consultation with other experienced techs, and I've been doing this over 40 years at this point. The C-224/284/364 series went through a SLEW of issues with HDD, boards, etc and a novice has no business going into this much detail on a machine he knows nothing about.

Just my 2 cents, but I would stop helping him for fear of what liability there may be on your (our) end.
OC

well if it is the SSD and he isnt a tech this will be the brick wall he hits when trying to order one

[Oystercopy]

Re: Bizhub C224e Unknown Issue

I don't know about the rest of you guys, but the original poster does not sound like a technician at all (I believe he even admits that in the beginning) but I've read through EVERY message in this thread, and the guy is in WAY over his head... he's doing things to the machine that even I WOULDN'T DO, without thorough research and consultation with other experienced techs, and I've been doing this over 40 years at this point. The C-224/284/364 series went through a SLEW of issues with HDD, boards, etc and a novice has no business going into this much detail on a machine he knows nothing about.

Just my 2 cents, but I would stop helping him for fear of what liability there may be on your (our) end.
OC

[rrrohan]

Re: Bizhub C224e Unknown Issue

Try turning on machine with the USB service port door open and no flash drive inserted. This metal cover is secured with one screw. This metal little cover blocks a sensor when closed. There is a bulletin about leaving this open for machine that won't boot up. It's just for troubleshooting purposes but will allow you to enter enter service modes etc. to format HDD, SSD, etc. I had one C224 I had to leave open permanently for customer to use machine.

Agree with other poster always turn off sleep mode. You have to go into service mode first and "permit" sleep mode change. Then turn off in admin mode.

i didnt know this trick. handy to know. i only knew about entering it via trouble reset

last 224 i had stuck on 2 fins ended up being SSD.
But my symptoms were it got 2 shark fins and would reboot in a constant never ending loop
I couldnt load firmware or anything
But it did sound like everything was starting up

[blackcat4866]

Re: Bizhub C224e Unknown Issue

I've seen a black screen as a result of bad page memory. Once the page memory was changed I got other errors that led me to the PRCB (when I could read on the screen). =^..^=

[gere1]

Re: Bizhub C224e Unknown Issue

have you tried to change the ssd
I had something similar probe all the fimware I had
It worked a few days and another see black screen
when changing ssd the problem was not repeated

[copyman]

Re: Bizhub C224e Unknown Issue

Did you try what I posted earlier?

[Ari007]

Re: Bizhub C224e Unknown Issue

Re-checked every connector.... Waited 10mins thinking what to do... Inserted the tar file into the firmware slot.... Turned on the main switch and voila... It turned on>>read the tar file>>Displayed "Data Initialization Completed!">>Turned off main sw>>removed pendrive>>turned back main sw on>>not booted again...

[Bix]

Re: Bizhub C224e Unknown Issue

It looks like it looks more like some cable not connected well

[Ari007]

Re: Bizhub C224e Unknown Issue

For yesterday afternoon the machine was dead. Now suddenly the machine booted up with no display. It's completely booted, I can tell by listening to the sound of motors. Positive sign.

[Ari007]

Re: Bizhub C224e Unknown Issue

Try turning on machine with the USB service port door open and no flash drive inserted. This metal cover is secured with one screw. This metal little cover blocks a sensor when closed. There is a bulletin about leaving this open for machine that won't boot up. It's just for troubleshooting purposes but will allow you to enter enter service modes etc. to format HDD, SSD, etc. I had one C224 I had to leave open permanently for customer to use machine.

Agree with other poster always turn off sleep mode. You have to go into service mode first and "permit" sleep mode change. Then turn off in admin mode.

Have to try this one..

[gere1]

Re: Bizhub C224e Unknown Issue

If the screen stays black, it may be the ram

[copyman]

Re: Bizhub C224e Unknown Issue

Try turning on machine with the USB service port door open and no flash drive inserted. This metal cover is secured with one screw. This metal little cover blocks a sensor when closed. There is a bulletin about leaving this open for machine that won't boot up. It's just for troubleshooting purposes but will allow you to enter enter service modes etc. to format HDD, SSD, etc. I had one C224 I had to leave open permanently for customer to use machine.

Agree with other poster always turn off sleep mode. You have to go into service mode first and "permit" sleep mode change. Then turn off in admin mode.

[Bix]

Re: Bizhub C224e Unknown Issue

What I'm about to say may be nonsense but it happened to me.


A printer never turned on again. I was going to take it all apart, hoping to find the fault.


By pure chance, I opened the small door on the right to remove the network cable and I made a discovery ... some cables were almost detached and badly fixed.


Once I reattached them properly, the printer started working again.

[Ari007]

Re: Bizhub C224e Unknown Issue

is the meter reading count correct? this is good indication of if corruption occured

yes..


and one more thing: though the machine is not booting up, if I plug the network cable green led is glowing.

[rrrohan]

Re: Bizhub C224e Unknown Issue

is the meter reading count correct? this is good indication of if corruption occured