Black line C258

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    Black line C258

    abtast10.jpg
    hi, today I found a strange call.


    the customer signals me a black line on his bizhub c258. The printer has only 60k and this seems a little strange to me.


    The sign is perfectly linear and always in the same point. Sometimes it is more evident sometimes a little lighter. I found a toner line in the metal part of the belt roller. I cleaned without result.


    It happens both in color and black and white prints. The surface of the black drum does not seem to have signs, as soon as I extracted I found a white dot that I removed but did not solve the problem.


    The calibration is unfortunately not worked.
    Some idea?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Black line C258

    I would crash stop machine during copy/print to see where is the black line. It looks like K drum has small scratch, or its cleaning blade fails. Check for small piles of toner/developer along dev unit, TBU etc. Good luck.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • tech51
      Senior Tech

      500+ Posts
      • Jan 2009
      • 846

      #3

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4213

        #4
        Re: Black line C258

        If you run single colors in test mode and no lines on the 3 colors then only thing it could be is K drum. It use to be easy to confirm this by swapping K drum & chip with a color drum, but now the chips are riveted in.

        Think you are going to find it is the K drum.

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 13039

          #5
          Re: Black line C258

          If the black drum has reached it yield there is a 99.99% chance the drum is at fault.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Black line C258

            At 60k I highly doubt that K drum is due(by any count), but yet it seems most likely at fault.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • tech51
              Senior Tech

              500+ Posts
              • Jan 2009
              • 846

              #7
              Re: Black line C258

              Originally posted by tsbservice
              At 60k I highly doubt that K drum is due(by any count), but yet it seems most likely at fault.

              Comment

              • darry1322
                Senior Tech

                Site Contributor
                500+ Posts
                • Oct 2010
                • 817

                #8
                Re: Black line C258

                I replaced a C308 black drum last week for a similar problem. Drum surface looked beautiful, but the new drum cleared it right up.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: Black line C258

                  Originally posted by tsbservice
                  At 60k I highly doubt that K drum is due(by any count), but yet it seems most likely at fault.
                  Yeah, long time ago I heard about drums rotations time, cars oil change based not on mileage but on actual usage/idling/driving conditions etc. Still can't believe that in this case K drum is due by any count.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • tech51
                    Senior Tech

                    500+ Posts
                    • Jan 2009
                    • 846

                    #10
                    Re: Black line C258

                    Originally posted by tsbservice
                    Yeah, long time ago I heard about drums rotations time, cars oil change based not on mileage but on actual usage/idling/driving conditions etc. Still can't believe that in this case K drum is due by any count.

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5445

                      #11
                      Re: Black line C258

                      Originally posted by darry1322
                      I replaced a C308 black drum last week for a similar problem. Drum surface looked beautiful, but the new drum cleared it right up.

                      Something on the charge roller?

                      If that is the case i will have a wack at cleaning it.
                      Whatever

                      Comment

                      • darry1322
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Oct 2010
                        • 817

                        #12
                        Re: Black line C258

                        Originally posted by allan
                        Something on the charge roller?

                        If that is the case i will have a wack at cleaning it.

                        Charge roller was clean and pristine as well.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: Black line C258

                          I can't pretend to be KM expert by any means, and seems from what I have read that you knowing Bizhubs to the bones. Luckily, I had no premature wear on 8 series drums but that issue is known to me and sharing your experience on new long life drums will be nice.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: Black line C258

                            Originally posted by darry1322
                            Charge roller was clean and pristine as well.
                            Mag roller?


                            Bix it looks like there could be a repeating pattern were the line goes from fat to thin on that sample can you get a measurement of that?
                            Whatever

                            Comment

                            • Bix
                              Service Manager

                              1,000+ Posts
                              • Apr 2018
                              • 1421

                              #15
                              Re: Black line C258

                              Heck, I've forgotten patterns. Indeed they could tighten for the solution of the problem.


                              I will try with the replacement of the K drum. I have many series 8 and the drum has always almost respected his life. This could be one of the first cases. In any case, the printer at 2 years then the drum could be aged (?) I keep you updated

                              Switch from thin to thick and vice versa between 5-10 pages

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