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hi, today I found a strange call.
the customer signals me a black line on his bizhub c258. The printer has only 60k and this seems a little strange to me.
The sign is perfectly linear and always in the same point. Sometimes it is more evident sometimes a little lighter. I found a toner line in the metal part of the belt roller. I cleaned without result.
It happens both in color and black and white prints. The surface of the black drum does not seem to have signs, as soon as I extracted I found a white dot that I removed but did not solve the problem.
The calibration is unfortunately not worked.
Some idea?
hi, today I found a strange call.
the customer signals me a black line on his bizhub c258. The printer has only 60k and this seems a little strange to me.
The sign is perfectly linear and always in the same point. Sometimes it is more evident sometimes a little lighter. I found a toner line in the metal part of the belt roller. I cleaned without result.
It happens both in color and black and white prints. The surface of the black drum does not seem to have signs, as soon as I extracted I found a white dot that I removed but did not solve the problem.
The calibration is unfortunately not worked.
Some idea?
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