Problem with c308 and error c-d010

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  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5793
    #16
    Re: Problem with c308 and error c-d010

    That machine has a 3 year bumper to bumper warranty with konica. Maybe pay for labor but the board should be free.
    Are you using an authorized KM dealer? If not that's your problem.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

      Comment

      • Azaelneo
        Junior Member
        • May 2019
        • 7
        #17
        Re: Problem with c308 and error c-d010

        the seller is authorized the warranty was only for one year

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7963
            #18
            Re: Problem with c308 and error c-d010

            You eventually will need new MFP board, but in the meantime may search here for user acusso1234
            I believe he is from Italy. Contact him, he may advice.

            Alla fine avrai bisogno di una nuova scheda MFP, ma nel frattempo puoi cercare qui l'utente [B]
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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              • Copier Addict
                Aging Tech

                Site Contributor
                10,000+ Posts
                • Jul 2013
                • 14484
                #19
                Re: Problem with c308 and error c-d010

                Originally posted by Bix
                You're right, in fact I corrected myself in the next post.


                However, if the printer is slow or frozen, you try to turn it off for 10 seconds and unplug it.


                Hang up and see what happens. If it continues to give problems, a technician is required.
                Sorry Bix, I missed the correction.

                  Comment

                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 14484
                    #20
                    Re: Problem with c308 and error c-d010

                    If you know how to run the "Self Diagnosis" I would try that.
                    If you don't know how to run it, get your tech to do it.

                    It will test boards and systems and give you an error report

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