Bizhub 25e jams on last page in DF

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  • ChrisG
    Trusted Tech

    100+ Posts
    • Oct 2013
    • 179
    #1

    Bizhub 25e jams on last page in DF

    Have an odd one to share to see if anyone has ever run into this
    Bizhub 25e will pass originals through the df UNTIL it scans the last page and then the paper will jam at exit about 2 inches into the exit tray. Doesn't matter if you're scanning 1 original, 5 or 23. Every page feeds fine until it hits the last page then jams the same every time. I updated the firmware which didn't help. Didn't think it would. I also replaced the DF with another known working feeder and it did the same thing. Jams on the last page. Tells me it has to be coming from the main board where the DF plugs in but what's involved with swapping out the boards in these units? Are the serial numbers and counters on a swappable dimm?
    Believe the customer is replacing the machine any how but was curious if anyone has seen this before?

    Thanks,
    Chris
    TJL Copy
    Tags: 25e, bizhub, exit, jams, page
    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4217
      #2
      Re: Bizhub 25e jams on last page in DF

      Usually the logical thing like the paper end sensor actuator is getting hung up and not springing back into home pos after last page.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: Bizhub 25e jams on last page in DF

          Originally posted by copyman
          Usually the logical thing like the paper end sensor actuator is getting hung up and not springing back into home pos after last page.
          That may very well be the case, but he replaced the whole DF. Chances are slim that 2 DFs have this same problem.
          What is Jam code, please?
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4217
              #4
              Re: Bizhub 25e jams on last page in DF

              My bad! I missed where he said he replaced the whole ADF. At this point I would just swap with another whole machine. My experience with this machine is you are opening a can of worms once you disassemble it.

              I'm buying low meter Biz 25e's for $50-100 from wholesaler. Might be the Muratec version but most of the time 25e

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