olivetti d-color MF304 copies with cyan or magenta vertical lines

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  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1331

    olivetti d-color MF304 copies with cyan or magenta vertical lines

    hi to all , (should be a bizhub c308 ) and the problem only comes in color copy. I think it's a problem with the scanner section I installed the machine today , new , with original toner. executed stabilization and gradation of colors etc. Any ideas before calling for warranty? I add one photo, regards
    Attached Files
  • darry1322
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2010
    • 817

    #2
    Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

    Lines of shame. Run the machine setup from the beginning and they will go away.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

      Originally posted by GIUBOSS
      hi to all , (should be a bizhub c308 ) and the problem only comes in color copy. I think it's a problem with the scanner section I installed the machine today , new , with original toner. executed stabilization and gradation of colors etc. Any ideas before calling for warranty? I add one photo, regards
      you didn't follow all the steps in the setup procedure...

      start over....
      complete every step -successfully- before moving on....
      DO NOT SKIP ANY STEP IN THE PROCESS.

      I made the same fubar on my first setup!

      Comment

      • GIUBOSS
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2013
        • 1331

        #4
        Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

        I have probably skipped some steps. I would like to refresh my memory if someone could help me, thanks

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463

          #5
          Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

          here ya go.
          Attached Files
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • arahael
            Technician

            Site Contributor
            50+ Posts
            • Mar 2013
            • 96

            #6
            Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

            in service mode press STOP>3

            Comment

            • GIUBOSS
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2013
              • 1331

              #7
              Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

              Ok.Thanks. But the client called me yesterday for the installation but he didn't know that today another installation technician would come. I did a useless job 🤦*♂️

              Comment

              • darry1322
                Senior Tech

                Site Contributor
                500+ Posts
                • Oct 2010
                • 817

                #8
                Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

                Originally posted by GIUBOSS
                Ok.Thanks. But the client called me yesterday for the installation but he didn't know that today another installation technician would come. I did a useless job 🤦*♂️

                It happens. That's why we tease other techs with the "Lines of shame" joke. I've been doing this for almost 30 years and every time I set one up I make that first color copy while holding my breath.

                You learned something new. We've all been there. Next time you see this you'll know exactly what's up.

                Comment

                • GIUBOSS
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2013
                  • 1331

                  #9
                  Re: olivetti d-color MF304 copies with cyan or magenta vertical lines

                  well i started at age 19 with the dc mita and other brands, i'll never stop learning.

                  Comment

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