bizhub c258 fixing unit

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  • mihai
    Junior Member
    • Aug 2019
    • 4

    bizhub c258 fixing unit

    Hy, I have a bizhub c258 which at a higher job, starting with the 18-20 copy starts to stop fixing the toner, what could be the cause?
    Thanks for the help
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22698

    #2
    Re: bizhub c258 fixing unit

    What media type are you using? What media type is the machine set to? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5458

      #3
      Re: bizhub c258 fixing unit

      lol, you want details BC?
      thats a reach! hehehe.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: bizhub c258 fixing unit

        Post counts on consumables.
        Are you using original toner or compatible?
        Kinda lame question but I'm in a good mood after holiday and will show mercy
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: bizhub c258 fixing unit

          Originally posted by tsbservice
          Kinda lame question but I'm in a good mood after holiday and will show mercy
          yeah..and I've been trying to be a more kinder ... gentler ... "Dentist" hence the reason I haven't jumped in to comment before now.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: bizhub c258 fixing unit

            Originally posted by Phil B.
            yeah..and I've been trying to be a more kinder ... gentler ... "Dentist" hence the reason I haven't jumped in to comment before now.
            I think you should feel better now, it works atleast by my opinion.
            On a sidenote, I must admit sometimes old grumpy Phil is missed badly when they shout out loudly their nonsences and complete ignorance, but overall congrats on been cooler and easy.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • CompyTech
              Super Tech

              500+ Posts
              • Feb 2011
              • 706

              #7
              Re: bizhub c258 fixing unit

              Had this problem before. Ended up being the power supply. The kicker was the power supply and MFPB had been changed before because lightning hit the building and took them out.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: bizhub c258 fixing unit

                Originally posted by tsbservice
                I think you should feel better now, it works atleast by my opinion.
                On a sidenote, I must admit sometimes old grumpy Phil is missed badly when they shout out loudly their nonsences and complete ignorance, but overall congrats on been cooler and easy.
                "Grumpy Ol' Phil" takes those as kind words.... I guess?

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: bizhub c258 fixing unit

                  Originally posted by Phil B.
                  "Grumpy Ol' Phil" takes those as kind words.... I guess?
                  As I said I'm in a good mood

                  Has been working with some Supreme techs(for me) and engineers, all they have their issues.
                  Gotta love people knowing their stuff, no matter what or if.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • mihai
                    Junior Member
                    • Aug 2019
                    • 4

                    #10
                    Re: bizhub c258 fixing unit

                    Originally posted by blackcat4866
                    What media type are you using? What media type is the machine set to? =^..^=
                    Hy, Thanks for the reply. The settings are fine, plain = plain, I replaced the fuser, it does the same. Fuser placed on another copier works correctly. Has the latest firmware ..

                    Comment

                    • mihai
                      Junior Member
                      • Aug 2019
                      • 4

                      #11
                      Re: bizhub c258 fixing unit

                      Originally posted by tsbservice
                      Post counts on consumables.
                      Are you using original toner or compatible?
                      Kinda lame question but I'm in a good mood after holiday and will show mercy

                      Hy, Thanks for the reply. Original toner ..

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: bizhub c258 fixing unit

                        Originally posted by mihai
                        Hy, Thanks for the reply. The settings are fine, plain = plain, I replaced the fuser, it does the same. Fuser placed on another copier works correctly. Has the latest firmware ..
                        Originally posted by mihai
                        Hy, Thanks for the reply. Original toner ..
                        Why in the world you skip that information from initial post is beyond me.
                        Anyway in that case I would think of what CompyTech said - power supply, it may be floating under some load.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • Synaux
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Mar 2012
                          • 1224

                          #13
                          Re: bizhub c258 fixing unit

                          Originally posted by mihai
                          The settings are fine, plain = plain
                          Soooo.... does this mean you are using something like 20lb digital copier paper??
                          Have you tried, thick 1, thick 2, thick 3, or thick 4?

                          Comment

                          • mihai
                            Junior Member
                            • Aug 2019
                            • 4

                            #14
                            Re: bizhub c258 fixing unit

                            Originally posted by tsbservice
                            Why in the world you skip that information from initial post is beyond me.
                            Anyway in that case I would think of what CompyTech said - power supply, it may be floating under some load.
                            Hi, thank you all, I have replaced the source, the same problem, but I removed and replaced all the connectors on the logic board and the problem disappeared. So an imperfect contact ...

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635

                              #15
                              Re: bizhub c258 fixing unit

                              Good finding and Thank you for follow-up.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

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