Failed to start. Bizhub 423

[escalante]

good afternoon. I have the following message in a Bizhub 423. I have already formatted and replaced the hard disk. also replace the DIMM memory. Please any suggestions



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[Synthohol]

Re: Failed to start. Bizhub 423

how did you format the HDD if that message comes up?

[escalante]

Re: Failed to start. Bizhub 423

how did you format the HDD if that message comes up?

Before that message appeared on the machine screen, it froze and did not obey, I had to turn the machine off and on again to make it work.
The actions I did are:
1.- Format HDD
a) physical format
b) logical format
Then replace it and finally disable it.
Also replace the DIMM memory.
Please can you help me.

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[Synthohol]

Re: Failed to start. Bizhub 423

Problem
"Failed to start. Please power down the main switch." message.

Solution
PROBABLE CAUSES:
1. Possible FK-508 Fax Kit failure or the Fax Kit is not installed and the MFP is incorrectly configured.
Verify the presence of a Fax Kit. Ensure that, if there is no Fax Kit installed, the machine settings are correctly configured.
Service ModeaSystem 2aOption Board StatusaFax (Circuit 1 or 2)aUnset.
If an installed Fax Kit has failed, please replace it as necessary (Item #A22M011). Reboot machine.

2. The machine is equipped with a Fax Kit and an Hard Disk Drive (HDD). The HDD is not enabled or properly formatted.
Enable the HDD (HD-516):
a. Enter the Service Mode and select System 2.
b. Select HDD and select "Installed".
c. Once the hard drive is enabled, access State Confirmation and select "Memory/HDD Adj."
d. Next, select HDD Format and perform the Logical Format.
e. Reboot the machine.

3. Bad connection between the FK-508 Fax Kit and the Overall Control Board (OACB).
Reseat the USB cable between the fax option and the OACB.

[copier tech]

Re: Failed to start. Bizhub 423

good afternoon. I have the following message in a Bizhub 423. I have already formatted and replaced the hard disk. also replace the DIMM memory. Please any suggestions



Enviado desde mi SM-J701M mediante Tapatalk

Does the machine accept a firmware update?

[escalante]

Re: Failed to start. Bizhub 423

Good afternoon. Tell him that the fax card was removed just like the hard drive. I loaded the NVRAM reset firmware. And the equipment is working perfectly. Thank you all for your help.
Thank you.
Atte. Escalante

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