Finally got a weird one to run by my fellow colleagues.
I have a c458 that when you put 11x17 on try it shows as 8.5x14 (legal) but letter shows up fine.
Once the outer length actuator is down it goes to legal unless I open the width guides to 12"
I have already tried the bypass width min max adjust. It passes max width but min says NG unless I open the guides up like a quarter inch.
I even replaced the bypass tray with new and same issue.
What's worse is even if I open the guides to have it display 11x17 you can copy to it but a print job errors and asks for 11x17 which is already displayed.
Media type is correct and matches driver settings.
Real stumped here, anyone run into this?
Also it's using an older N2 FW to avoid the 'fiery not connected" nightmare.
I hesitate to apply current FW because it loses connection to the fiery frequently.
Hope someone has a solution.
Thanks all.
I have a c458 that when you put 11x17 on try it shows as 8.5x14 (legal) but letter shows up fine.
Once the outer length actuator is down it goes to legal unless I open the width guides to 12"
I have already tried the bypass width min max adjust. It passes max width but min says NG unless I open the guides up like a quarter inch.
I even replaced the bypass tray with new and same issue.
What's worse is even if I open the guides to have it display 11x17 you can copy to it but a print job errors and asks for 11x17 which is already displayed.
Media type is correct and matches driver settings.
Real stumped here, anyone run into this?
Also it's using an older N2 FW to avoid the 'fiery not connected" nightmare.
I hesitate to apply current FW because it loses connection to the fiery frequently.
Hope someone has a solution.
Thanks all.
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