C454 noise

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4217

    C454 noise

    Anyone ever have an intermittent loud squealing noise on the 4 series? Know noises are hard to troubleshoot on a forum but guess asking a general question. Figured I would throw it up here before heading out to this far away account. Customer sent me a video from phone, tried to attach but didn't work, must be too big of file. Never heard anything like it on all the 4 series I've worked on.

    Any ideas on how to attach video so you can hear it?

    Thanks in advance
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22703

    #2
    Re: C454 noise

    CL8 exit clutch will squeak ... and spray rust:

    CL8_2.JPGCL8_1.JPG

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4217

      #3
      Re: C454 noise

      BC to the rescue again! Will check it out. Thanks !!!

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2142

        #4
        Re: C454 noise

        4 series right thru to 8 series black toner hopper drive gears can squeak when lubrication forgotten at the factory. Run reasonable coverage black pages and see if the noise coincides with toner addition.

        I've lubed too many to count.

        YouTube

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4217

          #5
          Re: C454 noise

          Are the drive gears to lube under the exit cover where pages come out and lay?

          Originally posted by EarthKmTech
          4 series right thru to 8 series black toner hopper drive gears can squeak when lubrication forgotten at the factory. Run reasonable coverage black pages and see if the noise coincides with toner addition.

          I've lubed too many to count.

          YouTube

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22703

            #6
            Re: C454 noise

            Originally posted by copyman
            Are the drive gears to lube under the exit cover where pages come out and lay?
            Nope. They're on the back of the toner hopper. Let's see if I have a pic? Yup. The grease is red:

            454e toner hopper squeak.JPG

            But ... that is where you will find CL8. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4217

              #7
              Re: C454 noise

              Thanks!

              I'm assuming you mean the sub hopper in the front of machine, grease black drive gears?

              BC, are you saying I can see CL8 under exit tray? Cause it looks like quite a job to get to it following instructions in manual. Or any shortcuts to move shield box out and maybe spray electronic cleaner on clutch without removing? Just to quiet down for a few months until they upgrade later this year.

              Originally posted by EarthKmTech
              4 series right thru to 8 series black toner hopper drive gears can squeak when lubrication forgotten at the factory. Run reasonable coverage black pages and see if the noise coincides with toner addition.

              I've lubed too many to count.

              YouTube

              Nope. They're on the back of the toner hopper. Let's see if I have a pic? Yup. The grease is red:



              But ... that is where you will find CL8. =^..^

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22703

                #8
                Re: C454 noise

                Please don't spray anything in there. It will just make it worse.

                I think I have a procedure for that. Every time somebody says: "Oh, I can skip most of those steps ... " it goes really badly. That includes a fried PRCB. So my recommendation is to follow all the steps. I'll post it tonight. =^..^=

                Attached:
                Attached Files
                Last edited by blackcat4866; 09-09-2019, 10:19 PM.
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • cycle66
                  Technician
                  • Jun 2014
                  • 13

                  #9
                  Re: C454 noise

                  When it comes to removing CL8 I just remove the e-clips gear and bushings then slide the shaft out and work the harness out. Saves alot of disassembly time.

                  Comment

                  • Pafasa
                    Technician
                    • Sep 2019
                    • 14

                    #10
                    Re: C454 noise

                    Don't forget about the fuser. The cleaning roller bearings and bushings wear out and can make all kinds of noise. I personally had pretty good luck just removing the cleaning unit all together. This gives you more life out of the fuser and the noise will be gone.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808

                      #11
                      Re: C454 noise

                      Originally posted by Pafasa
                      Don't forget about the fuser. The cleaning roller bearings and bushings wear out and can make all kinds of noise. I personally had pretty good luck just removing the cleaning unit all together. This gives you more life out of the fuser and the noise will be gone.
                      wow another $15/hr Tech Deciding what parts are needed and which aren't ... maybe you should be a design engineer.!!


                      I caught one of my techs doing crap like that... he's now driving a Transit bus in Raleigh.

                      Comment

                      • Pafasa
                        Technician
                        • Sep 2019
                        • 14

                        #12
                        Re: C454 noise

                        Originally posted by Phil B.
                        wow another $15/hr Tech Deciding what parts are needed and which aren't ... maybe you should be a design engineer.!!


                        I caught one of my techs doing crap like that... he's now driving a Transit bus in Raleigh.

                        Wow Phil......

                        Those fuser cleaning units are not typically re-buildable once they start squealing. The bushings and bearings can be replaced but the cleaning rollers are not available. The bearing/bushing shaft end of the rollers are usually destroyed by the time you start hearing the squealing. Put new bushings and bearings in if you want, but i see that as similar to putting new brake pads on an old grooved rotor.

                        I think I see what you are saying though. These things are designed the way they are for a reason and who are we to make changes? My post may have looked like I was recommending running the fusers without the cleaning units from day one. Not what I meant. Just was trying to say that you can get some more life out of the old fuser itself by removing the bad components in a situation like this. Those fusers are very expensive and lots of times they barely make half of their expected life simply due to the cleaning unit failure. The tech stated that he was a couple hour drive away. If he is a Konica-Minolta tech with a wide range of these models, then he knows that one fuser does not fit all. Possibly 10 or more fusers for this engine series. That fills up space in a vehicle pretty quick. Sometimes a tech might arrive and find he doesn't have the correct fuser on hand (I can hear your wheels turning now, "Inventory Management"). But what if we used the only one we carry this morning? Should we reschedule the call until our van is restocked? Only to arrive at the customer a day or two later to find out the noise was not the fuser anyway?

                        I was just suggesting a possible cause for the noise and a remedy. Not the only cause and not the only remedy, but definitely one that would help the tech get the customer get up and running in a pinch.

                        I'm surprised you know what I make per hour, what I do for a living, and what my career aspirations are..... Have we met?

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808

                          #13
                          Re: C454 noise

                          Originally posted by Pafasa
                          Wow Phil......

                          Those fuser cleaning units are not typically re-buildable once they start squealing. The bushings and bearings can be replaced but the cleaning rollers are not available. The bearing/bushing shaft end of the rollers are usually destroyed by the time you start hearing the squealing. Put new bushings and bearings in if you want, but i see that as similar to putting new brake pads on an old grooved rotor.

                          I think I see what you are saying though. These things are designed the way they are for a reason and who are we to make changes? My post may have looked like I was recommending running the fusers without the cleaning units from day one. Not what I meant. Just was trying to say that you can get some more life out of the old fuser itself by removing the bad components in a situation like this. Those fusers are very expensive and lots of times they barely make half of their expected life simply due to the cleaning unit failure. The tech stated that he was a couple hour drive away. If he is a Konica-Minolta tech with a wide range of these models, then he knows that one fuser does not fit all. Possibly 10 or more fusers for this engine series. That fills up space in a vehicle pretty quick. Sometimes a tech might arrive and find he doesn't have the correct fuser on hand (I can hear your wheels turning now, "Inventory Management"). But what if we used the only one we carry this morning? Should we reschedule the call until our van is restocked? Only to arrive at the customer a day or two later to find out the noise was not the fuser anyway?

                          I was just suggesting a possible cause for the noise and a remedy. Not the only cause and not the only remedy, but definitely one that would help the tech get the customer get up and running in a pinch.

                          I'm surprised you know what I make per hour, what I do for a living, and what my career aspirations are..... Have we met?
                          No I don't know you.
                          I have in my 31+ yrs in this industry, I have seen all sorts of trained techs pull these moves, didn't like it then, don't today.
                          As for payscale, like I stated, I know the average pay rate around the country for our field.

                          Sent from my SM-G960U using Tapatalk

                          Comment

                          • Pafasa
                            Technician
                            • Sep 2019
                            • 14

                            #14
                            Re: C454 noise

                            Originally posted by Phil B.
                            No I don't know you.
                            I have in my 31+ yrs in this industry, I have seen all sorts of trained techs pull these moves, didn't like it then, don't today.
                            As for payscale, like I stated, I know the average pay rate around the country for our field.

                            Sent from my SM-G960U using Tapatalk
                            I guess now we know each other a little bit better.

                            Comment

                            • copyman
                              Owner / Technician

                              Site Contributor
                              2,500+ Posts
                              • Sep 2005
                              • 4217

                              #15
                              Re: C454 noise

                              Hey Phil,

                              I know what you are saying but in this case I think he has this mistaken with the 554 654 fusers. I'm aware of the noises they make and yes have replaced all those parts in the other models, it's great they have aftermarket parts to keep that fuser going as they are very expensive. As discussed on this forum before have completely rebuilt both C224 & c654 fusers.

                              Problem is this is a C454 and uses the same fuser as C224 not the higher volume fusers that have cleaning rollers, etc. so the noise isn't from that.

                              BC, I don't usually spray into machines marking my territory like a cat, but in this case trying to get a few months before customer upgrades. Even if I can get it semi-quiet that would be fine but this can be loud from recording I heard! I have be onsite 2 times and have not heard it. I removed the rear upper cover and fax kit and the clutch was right there. Sprayed CLC elec cleaner directly on clutch. Of course I would never spray into machine if not a clear shot at the clutch. can't tell you how many times I sprayed CLC on Biz 250 reg clutches, spin them dry with canned air and back working great in less than 5 mins. Never having to remove the clutch. Not a temp fix would last another few years!


                              Originally posted by Phil B.
                              No I don't know you.
                              I have in my 31+ yrs in this industry, I have seen all sorts of trained techs pull these moves, didn't like it then, don't today.
                              As for payscale, like I stated, I know the average pay rate around the country for our field.

                              Sent from my SM-G960U using Tapatalk

                              Comment

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