I went to this machine (for first time) to replace at fusing unit the 4 red rollers at the top of fusing unit . Also i added a sensor arm at turnover unit because it was missing and could't do 2-sided copies.
I did the above aand nothing more but when i tried to close the right cover i could not. The elbow arm that holds the right cover has problem so i removed it (because customer wanted to make copies and i haven't this part) .
I closed the right door now but error c3451 appeared.
I ispected all connectors and are ok.
I tried to reset the code with no result (i hold down utility key and turned on machine , a point at the left of touch screen appeared , i selected this point with no response and error appeared again) .
Is this the correct way of resseting or the problem is at thermistors or heater lamp?
I did the above aand nothing more but when i tried to close the right cover i could not. The elbow arm that holds the right cover has problem so i removed it (because customer wanted to make copies and i haven't this part) .
I closed the right door now but error c3451 appeared.
I ispected all connectors and are ok.
I tried to reset the code with no result (i hold down utility key and turned on machine , a point at the left of touch screen appeared , i selected this point with no response and error appeared again) .
Is this the correct way of resseting or the problem is at thermistors or heater lamp?
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