bizhub c364e jam first tray

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1183
    #1

    bizhub c364e jam first tray

    It is probably silly but its plaguing me I have replaced the feed tires. I have the 2 black feed round clutches on order but I can only get about 17 or co copies out in between jams.. tray 2 is fine tray one is set to legal.. and it kind of rips the paper where the feed tires sits..
    can someone help me with this silly problem?

    brent thank you
    Tags: feed, legal, silly, tires, tray
    • Max
      Senior Tech

      500+ Posts
      • Oct 2011
      • 526
      #2
      Re: bizhub c364e jam first tray

      Try the torque limiter on the sep tyre. Has pressure of sep tyre been changed? Replace the black vertical guide as it can wear out/get notches from paper. Feed clutch sticking ?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22702
          #3
          Re: bizhub c364e jam first tray

          Jam code?
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • nelo
              Technician
              • Apr 2019
              • 32
              #4
              Re: bizhub c364e jam first tray

              Originally posted by brent
              It is probably silly but its plaguing me I have replaced the feed tires. I have the 2 black feed round clutches on order but I can only get about 17 or co copies out in between jams.. tray 2 is fine tray one is set to legal.. and it kind of rips the paper where the feed tires sits..
              can someone help me with this silly problem?

              brent thank you
              I had the same issue with a C224e. I resolved the issue by replacing the paper feed clutch. And on a 454e, I had to disconnect the paper feed clutch connector and reconnect the connector which fix the tray 1 paper jam issue.

              Regards

              nelo

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4215
                  #5
                  Re: bizhub c364e jam first tray

                  Make sure the plastic tabs arent broken where hooks on side door latch. I've been finding a lot of these broken affecting only one tray.

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1183
                      #6
                      Re: bizhub c364e jam first tray

                      sorry I forgot to respond back.. it was a clutch.. these machines are so good that I had never had the whole feed assembly
                      out before.. clutch fixed it.. thanks
                      brent

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