Hot o/p paper C3851 konica

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  • hemai2005
    Professional Print

    100+ Posts
    • Jan 2010
    • 108
    #1

    [Electrical] Hot o/p paper C3851 konica

    Hi guys,
    I have C3851 MFP, give paper very hot in copies and printing, I decreased the fusing temp to min degree but still same problem, does anyone have solution for that please.
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    Learned a lot will become an expert
    Tags: c3851, degree, hot, min, paper
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Hot o/p paper C3851 konica

      Originally posted by hemai2005
      Hi guys,
      I have C3851 MFP, give paper very hot in copies and printing, I decreased the fusing temp to min degree but still same problem, does anyone have solution for that please.
      what GSM of the paper?

      what are the tray settings for paper type?

      after changing fuser temp, are you getting quality problems? (poor bonding of toner)

      you have to realize most fusers run @ 230 C

        Comment

        • hemai2005
          Professional Print

          100+ Posts
          • Jan 2010
          • 108
          #3
          Re: Hot o/p paper C3851 konica

          Originally posted by Phil B.
          what GSM of the paper?

          what are the tray settings for paper type?

          after changing fuser temp, are you getting quality problems? (poor bonding of toner)

          you have to realize most fusers run @ 230 C
          Plain paper, 80 gsm, letter size, no any problems in quality after decrease the temp. It's just decreased to - 10
          sigpic
          Learned a lot will become an expert

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22698
              #4
              Re: Hot o/p paper C3851 konica

              So what are you trying to fix? You must know that it's supposed to get hot to fuse the image. I'm very confused. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4213
                  #5
                  Re: Hot o/p paper C3851 konica

                  Those small kon/min run very hot. The 3100P get so hot the fuser cover turns brown and plastic gets nice and crispy.

                  A few customers have complained and was thinking about turning down the temp or having it go into energy save mode faster, etc. Took a quick look on knowledge base and didn't see anything it.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22698
                      #6
                      Re: Hot o/p paper C3851 konica

                      It will certainly extend the life of the fuser ... and the whole machine, to have is go into sleep mode quicker, and I encourage it. On Kyoceras they call it Silent Mode, and I think it should be the default. The screen is on and accepts commands, but the engine is fully asleep, and must do a complete warmup to print. But the funny thing is that the customers with these tabletop MFPs can't wait 30 seconds to get a print. It's just too long, even if it doubles the lifespan of the machine. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635
                          #7
                          Re: Hot o/p paper C3851 konica

                          Read in your SM about Fan control, test and make sure all fans are working at designed speed and time, especially Paper cooling fan.
                          Vacuuming blocked filters also may help. Check that Smart Fusing control is permited in Service mode. Last but not least - swap with another fuser unit if possible.
                          Good luck

                          BTW, nice RP(300) BC
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • hemai2005
                              Professional Print

                              100+ Posts
                              • Jan 2010
                              • 108
                              #8
                              Re: Hot o/p paper C3851 konica

                              Originally posted by tsbservice
                              Read in your SM about Fan control, test and make sure all fans are working at designed speed and time, especially Paper cooling fan.
                              Vacuuming blocked filters also may help. Check that Smart Fusing control is permited in Service mode. Last but not least - swap with another fuser unit if possible.
                              Good luck

                              BTW, nice RP(300) BC
                              I did already yesterday load check for All fan specially Paper coolling fan, and all working fine , machine has 20k copies (New) , fusing nice & new but I'll try with another fuser swap if available.
                              Thanks man.
                              sigpic
                              Learned a lot will become an expert

                                Comment

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