B958 leaving random marks on prints

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    B958 leaving random marks on prints



    see attached PDF's

    This is Halftone at 50

    Ive swapped parts with another 958 and the fault stays with this copier

    I did
    ITBU
    ITRU
    Fuser
    Drum
    Dev

    Would you say this is a power issue?
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: B958 leaving random marks on prints

    can you print on A3/11x17 and does the blorb repeat?
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971

      #3
      Re: B958 leaving random marks on prints

      i never tried on A4 but thats only because it defaulted to A3 and I didnt think the paper size would matter
      almost all the customers prints are A3 booklets

      Do you think its worth me going back to test on A4 and if so why.

      The blobs dont repeat, they change all the time.

      Comment

      • elmaligno
        Expert technician KM

        250+ Posts
        • Oct 2009
        • 251

        #4
        Re: B958 leaving random marks on prints

        Originally posted by rrrohan
        i never tried on A4 but thats only because it defaulted to A3 and I didnt think the paper size would matter
        almost all the customers prints are A3 booklets

        Do you think its worth me going back to test on A4 and if so why.

        The blobs dont repeat, they change all the time.
        Try to change fuser speed.
        Field technician since 1994

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: B958 leaving random marks on prints

          Does those areas feel gritty?
          Could be developer on the prints.
          In that case it could be a bad HV contact at the back?
          Whatever

          Comment

          • EarthKmTech
            Step aside, noob

            1,000+ Posts
            • May 2009
            • 2142

            #6
            Re: B958 leaving random marks on prints

            Originally posted by elmaligno
            Try to change fuser speed.
            This, and make sure loop sensor near transfer roller isnt broken.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22702

              #7
              Re: B958 leaving random marks on prints

              If it's fuser speed, the buckle is changing as the paper is passing the drum. A misaligned fuser can cause the paper to track to the front or rear causing the paper to pull away from the drum. A4 LEF is very short in the feed direction, and doesn't get much of an opportunity to track off center (you shouldn't see much of an effect on A4 LEF).

              A bad connection at the second transfer can cause a curved void all the way across the page. very similar to what you're seeing.

              Are you getting any jams or errors? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: B958 leaving random marks on prints

                Originally posted by rrrohan
                i never tried on A4 but thats only because it defaulted to A3 and I didnt think the paper size would matter
                almost all the customers prints are A3 booklets

                Do you think its worth me going back to test on A4 and if so why.

                The blobs dont repeat, they change all the time.
                the A3 would show 'repetitive defects' in ALL image process units, A3 = 11x17 LGL

                A4 = 8.5x11 shorter media SEF LTR

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1971

                  #9
                  Re: B958 leaving random marks on prints

                  Originally posted by allan
                  Does those areas feel gritty?
                  Could be developer on the prints.
                  In that case it could be a bad HV contact at the back?
                  not gritty at all

                  Originally posted by blackcat4866
                  If it's fuser speed, the buckle is changing as the paper is passing the drum. A misaligned fuser can cause the paper to track to the front or rear causing the paper to pull away from the drum. A4 LEF is very short in the feed direction, and doesn't get much of an opportunity to track off center (you shouldn't see much of an effect on A4 LEF).

                  A bad connection at the second transfer can cause a curved void all the way across the page. very similar to what you're seeing.

                  Are you getting any jams or errors? =^..^=
                  nah no jams, no errors.

                  what do you mean by misaligned fuser? didnt think there was any adjustment, it just screws in.
                  yeah i went back and tried A4, and its perfectly ok on A4 portrait.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22702

                    #10
                    Re: B958 leaving random marks on prints

                    There were some Kyoceras with fuser alignment issues, that produced a similar effect. Not bizhubs. Just speculating.

                    I'd try adjusting fuser speed. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

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