Bizhub C224e not detecting firmware

[Bix]

Re: Bizhub C224e not detecting firmware

This happened to me on a C364e.
Detaching the Job Separator, strangely the firmware has started! If you have options like finisher, DF and more, try removing them temporarily


@rrrohan, a curiosity. Where can I find SSD firmware V6.05? What filter should I use on infohub?

[rrrohan]

Re: Bizhub C224e not detecting firmware

This happened to me on a C364e.
Detaching the Job Separator, strangely the firmware has started! If you have options like finisher, DF and more, try removing them temporarily


@rrrohan, a curiosity. Where can I find SSD firmware V6.05? What filter should I use on infohub?

well im not sure they might of intergrated it into the main firmware by now but ill link it to you in half a day when im back at work

[Ari007]

Re: Bizhub C224e not detecting firmware

have you applied the SSD V6.05 firmware?

SSD came with 6.05m firmware

[Ari007]

Re: Bizhub C224e not detecting firmware

This happened to me on a C364e.
Detaching the Job Separator, strangely the firmware has started! If you have options like finisher, DF and more, try removing them temporarily


@rrrohan, a curiosity. Where can I find SSD firmware V6.05? What filter should I use on infohub?

Have to try it... I have a DF-624..

[rrrohan]

Re: Bizhub C224e not detecting firmware

Have to try it... I have a DF-624..

if only problem with old SSD was its not waking from sleep id be tempted to put old SSD back in and just disable sleep mode

[Ari007]

Re: Bizhub C224e not detecting firmware

I tried booting it with the firmware USB port cover open. It doesn't starts to boot. After I let go the lid to it's original position, machine starts to boot 🤔

[tsbservice]

Re: Bizhub C224e not detecting firmware

So it's working now?

[Ari007]

Re: Bizhub C224e not detecting firmware

So it's working now?

Nope...

[Synthohol]

Re: Bizhub C224e not detecting firmware

I did not read all three pages of this thread but based on the symptom not taking firmware the only way that I've been able to get it to work is to do a complete data wipe on the machine initialize everything initialize system data reinstall the movie data and then it'll take firmware but make sure you back up the address book and all that through external memory backup don't know if you tried it before

[tsbservice]

Re: Bizhub C224e not detecting firmware

He cannot boot up, machine stucks on two pillars, latter on four , that is my understanding.

[Ari007]

Re: Bizhub C224e not detecting firmware

I have faced similar issue before when old SSD was installed. I disconnected motherboard battery and the machine auto resets. But now that method is also not working. Sometimes letting the machine off for 3days or more and then turning on successfully boots the machine. These weird ghostly issues are giving nightmares to me. I'm searching for a 2nd hand machine to swap motherboard as this machine is a low mileage so can't sell it.

[Ari007]

Re: Bizhub C224e not detecting firmware

Can anyone look up the technical bulletin if anyone of these issues are mentioned or not?

[tulintron]

Re: Bizhub C224e not detecting firmware

Can anyone look up the technical bulletin if anyone of these issues are mentioned or not?

Good. We bought a lot with several 364. I had a problem identical to yours. I just found out by putting a working machine SSD
into the problem machine. She called perfectly. Then put the so-called damaged SSD on the good machine and it had the same
defect.


Not yet replaced by a new SSD, but identified the error.


I believe your new SSD must be without firmware. I advise installing on a good machine, do the upgrade procedure and install
on your faulty machine.


Do it without fear. Already exchanged several SSD from one machine to another and the data was never lost. Perhaps in an
abnormal situation, you will have to do the installation procedure again because of the shame lines.

[Ari007]

Re: Bizhub C224e not detecting firmware

Good. We bought a lot with several 364. I had a problem identical to yours. I just found out by putting a working machine SSD
into the problem machine. She called perfectly. Then put the so-called damaged SSD on the good machine and it had the same
defect.


Not yet replaced by a new SSD, but identified the error.


I believe your new SSD must be without firmware. I advise installing on a good machine, do the upgrade procedure and install
on your faulty machine.


Do it without fear. Already exchanged several SSD from one machine to another and the data was never lost. Perhaps in an
abnormal situation, you will have to do the installation procedure again because of the shame lines.

That seems legit... Thank you 😊...

BDW you also can try the removing bios battery method to hard reset the motherboard.

[Ari007]

Re: Bizhub C224e not detecting firmware

Good. We bought a lot with several 364. I had a problem identical to yours. I just found out by putting a working machine SSD
into the problem machine. She called perfectly. Then put the so-called damaged SSD on the good machine and it had the same
defect.


Not yet replaced by a new SSD, but identified the error.


I believe your new SSD must be without firmware. I advise installing on a good machine, do the upgrade procedure and install
on your faulty machine.


Do it without fear. Already exchanged several SSD from one machine to another and the data was never lost. Perhaps in an
abnormal situation, you will have to do the installation procedure again because of the shame lines.

Can I do something with my old SSD... That one came from factory?
I think I can retrieve that one from the dealer.