Konica Bizhub C652 Firmware update wont start

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  • wencron
    Technician
    • Nov 2019
    • 10

    [Error Code] Konica Bizhub C652 Firmware update wont start

    hello, i have a really big problem with my Konica bizhub C652 when i check firmware version, there is no code for the MFP controller print controller is blank as shown in the images, when i start the printer i get a c-c172 error code; i already set print controller to 0 same problem, i already just bought the last firmware from www.copierfirmware.co.uk ican't make it boot i got only File NG when i go to the BootUp section please any one can help ? i already get another error : no animation data guide avaible please help me i really need help. thank you


    Link to images :

    WP-20191009-17-11-17-Pro — imgbb.com
    WP-20191009-17-11-20-Pro — imgbb.com
    WP-20191009-17-11-48-Pro-1 — imgbb.com

  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7934

    #2
    Re: Konica Bizhub C652 Firmware update wont start

    Originally posted by wencron
    hello, i have a really big problem with my Konica bizhub C652 when i check firmware version, there is no code for the MFP controller print controller is blank as shown in the images, when i start the printer i get a c-c172 error code; i already set print controller to 0 same problem, i already just bought the last firmware from www.copierfirmware.co.uk ican't make it boot i got only File NG when i go to the BootUp section please any one can help ? i already get another error : no animation data guide avaible please help me i really need help. thank you


    Link to images :





    Hi,

    Try another USB stick max size of 4GB & insure you only have the .tar file on the Pen drive


    You can ignore the message "no animation data guide" we can resolve this after the machine is up & working again.

    Have you tried to uninstall the HDD and/format or replace it?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • wencron
      Technician
      • Nov 2019
      • 10

      #3
      Re: Konica Bizhub C652 Firmware update wont start

      hi thank you for the answer, yes i already tried to logicial format the HDD already get the c-c172 error , i dont know how to replace it ( if just using a new HDD i'll try this ).
      i thinking the problem is on the usb pen drive i'll try to use different ones.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7934

        #4
        Re: Konica Bizhub C652 Firmware update wont start

        Originally posted by wencron
        hi thank you for the answer, yes i already tried to logicial format the HDD already get the c-c172 error , i dont know how to replace it ( if just using a new HDD i'll try this ).
        i thinking the problem is on the usb pen drive i'll try to use different ones.

        I have sent you the NVRam reset tool thats worth a try.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • wencron
          Technician
          • Nov 2019
          • 10

          #5
          Re: Konica Bizhub C652 Firmware update wont start

          i'm trying the tools thanks a lot

          Comment

          • wencron
            Technician
            • Nov 2019
            • 10

            #6
            Re: Konica Bizhub C652 Firmware update wont start


            hi again, already the problem is resolved the printer is working again, the firmware won't boot up because of a little black 2 pin was disconnected from the Motherboard, i have just updated the firmware to the latest and get the konica working well again no problem at all, thank you so much : www.copierfirmware.co.uk the best ! ♥

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7934

              #7
              Re: Konica Bizhub C652 Firmware update wont start

              Originally posted by wencron

              hi again, already the problem is resolved the printer is working again, the firmware won't boot up because of a little black 2 pin was disconnected from the Motherboard, i have just updated the firmware to the latest and get the konica working well again no problem at all, thank you so much : www.copierfirmware.co.uk the best ! ♥


              Thank you for the feedback.

              For the record do you have a picture of this black 2 pin connector you can share?








              Last edited by copier tech; 11-26-2019, 08:49 PM.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • wencron
                Technician
                • Nov 2019
                • 10

                #8
                Re: Konica Bizhub C652 Firmware update wont start

                Hi Again, of course this is the black 2 pin that i found disconnected from the MFP mother board, this is why i got File N.G every time and the machine boot directly to the error message she dont read the Pen Drive.
                I want to tell you that's the machine is working well but the animation data sign yellow mark " ! " is always on if you can send me the file to install it will be very nice. thanks a lot
                The 2 pin connector location on image :

                s-l1600.jpg

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7934

                  #9
                  Re: Konica Bizhub C652 Firmware update wont start

                  Originally posted by wencron
                  Hi Again, of course this is the black 2 pin that i found disconnected from the MFP mother board, this is why i got File N.G every time and the machine boot directly to the error message she dont read the Pen Drive.
                  I want to tell you that's the machine is working well but the animation data sign yellow mark " ! " is always on if you can send me the file to install it will be very nice. thanks a lot
                  The 2 pin connector location on image :

                  [ATTACH=CONFIG]44179[/ATTACH]
                  Always good practice to check all connections are erm connected!

                  Here's a link to your movie file.

                  This is installed from CE mode system 2 > Install Data Movie (use the USB near the panel NOT the service slot)


                  MEGA provides free cloud storage with convenient and powerful always-on privacy. Claim your free 20GB now
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • wencron
                    Technician
                    • Nov 2019
                    • 10

                    #10
                    Re: Konica Bizhub C652 Firmware update wont start

                    Ok Thank you a lot for all.

                    Comment

                    • Brainpen
                      Junior Member
                      • Feb 2021
                      • 4

                      #11
                      Re: Konica Bizhub C652 showing errors c-171 and c186

                      Good afternoon everyone. I need help from well meaning members on this group. My bizhub c 652 is giving errors c171 and c186 and subsequently restating continuously. Someone said I need to reinstall and update the FIRMWARE, which I don't even have with me. I'm in Nigeria and need possible help. Although, I visited Minolta website to download the firmware but I don't know which one is meant for 652 because there are few available ones to select and download. Please, I need from everyone with wide experience on Bizhub printer.

                      Thanks in anticipation of your help.

                      Comment

                      • emujo2
                        Service Manager

                        1,000+ Posts
                        • Mar 2017
                        • 1580

                        #12
                        Re: Konica Bizhub C652 Firmware update wont start

                        You are gonna be in so much trouble when Phil B see this..lol

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5463

                          #13
                          Re: Konica Bizhub C652 Firmware update wont start

                          ^^^^LOL^^^^


                          if you indeed have access to firmware, just download D1.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7635

                            #14
                            Re: Konica Bizhub C652 showing errors c-171 and c186

                            Originally posted by Brainpen
                            Good afternoon everyone. I need help from well meaning members on this group. My bizhub c 652 is giving errors c171 and c186 and subsequently restating continuously. Someone said I need to reinstall and update the FIRMWARE, which I don't even have with me. I'm in Nigeria and need possible help. Although, I visited Minolta website to download the firmware but I don't know which one is meant for 652 because there are few available ones to select and download. Please, I need from everyone with wide experience on Bizhub printer.

                            Thanks in anticipation of your help.
                            Konica Minolta Firmware not available on endusers sites.
                            Some kind soul may provide firmware to you or you may become a contributor to CTN for a few bucks and finally you can buy firmware from some guys...the choice is yours.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7934

                              #15
                              Re: Konica Bizhub C652 showing errors c-171 and c186

                              Originally posted by Brainpen
                              Good afternoon everyone. I need help from well meaning members on this group. My bizhub c 652 is giving errors c171 and c186 and subsequently restating continuously. Someone said I need to reinstall and update the FIRMWARE, which I don't even have with me. I'm in Nigeria and need possible help. Although, I visited Minolta website to download the firmware but I don't know which one is meant for 652 because there are few available ones to select and download. Please, I need from everyone with wide experience on Bizhub printer.

                              Thanks in anticipation of your help.
                              Happy to help, drop us an email.

                              www.copierfirmware.co.u
                              k
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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