C224 colour aligment

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  • refillman
    Technician
    • Nov 2019
    • 27

    [Misc] C224 colour aligment

    Hi hope some can help.
    My C224 the aligment has step out (Magenta and Yellow) and i cant them them to go back in lineive changed both drums but nothing any ideas to re align the colours please
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: C224 colour aligment

    Originally posted by refillman
    Hi hope some can help.
    My C224 the aligment has step out (Magenta and Yellow) and i cant them them to go back in lineive changed both drums but nothing any ideas to re align the colours please
    maybe run color reg and calibrate in SM?

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4212

      #3
      Re: C224 colour aligment

      Originally posted by refillman
      Hi hope some can help.
      My C224 the aligment has step out (Magenta and Yellow) and i cant them them to go back in lineive changed both drums but nothing any ideas to re align the colours please
      It could so many different things that it don't make sence to play a guessing game with you.

      1) Are you a technician?

      2) What have you done so far?

      3) Stop back with more info and glad to help

      Comment

      • refillman
        Technician
        • Nov 2019
        • 27

        #4
        Re: C224 colour aligment

        Originally posted by copyman
        It could so many different things that it don't make sence to play a guessing game with you.

        1) Are you a technician?

        2) What have you done so far? ive replaced the drums, ive done image gradation Adjust stabilizer

        3) Stop back with more info and glad to help
        1 No (but have fixed many problems on theses printers like the 2557 error)

        2
        ive replaced the drums, ive done image gradation Adjust stabilizer

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: C224 colour aligment

          Originally posted by refillman
          1 No (but have fixed many problems on theses printers like the 2557 error)

          2
          ive replaced the drums, ive done image gradation Adjust stabilizer

          Do color registration?

          Sent from my SM-G960U using Tapatalk

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7633

            #6
            Re: C224 colour aligment

            1. Don't let the people who may help you to pull/guess what you've done so far.
            2. Post counters and consumables status.
            3. Assuming you have SM. Any malfunction codes? If Yes perform the relevant troubleshooting procedure corresponding to the malfunction code first.
            4. Read image troubleshooting section. There are step by step procedures what to check and to do, like Color Registration Adjustment etc.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • refillman
              Technician
              • Nov 2019
              • 27

              #7
              Re: C224 colour aligment

              Originally posted by Phil B.
              Do color registration?

              Sent from my SM-G960U using Tapatalk
              where will i find that please

              many thanks

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: C224 colour aligment

                Originally posted by refillman
                where will i find that please

                many thanks
                look in SM under quality / adjustments

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5445

                  #9
                  Re: C224 colour aligment

                  The color registration on these machines are done automatically by printing and then reading toner patches.
                  If the IDS sensors that read the patches are dirty, or if the patches are not developed, or if the transfer unit fails,
                  and even a faulty laser unit can cause color registration to fail.

                  Look for the oil can icon on the screen touch that and determine what P-code displays. Like P-6 and P-21 or P-22.
                  Troubleshoot from there.

                  Half tones will help to find out if there are void areas on the development.

                  Opening and closing the front door will force the machine to do stabilization and color registration.
                  Whatever

                  Comment

                  • refillman
                    Technician
                    • Nov 2019
                    • 27

                    #10
                    Re: C224 colour aligment

                    Originally posted by tsbservice
                    1. Don't let the people who may help you to pull/guess what you've done so far.
                    2. Post counters and consumables status.
                    3. Assuming you have SM. Any malfunction codes? If Yes perform the relevant troubleshooting procedure corresponding to the malfunction code first.
                    4. Read image troubleshooting section. There are step by step procedures what to check and to do, like Color Registration Adjustment etc.
                    367949 metered copies
                    developing units, all colours between 51 and 57, black 99.
                    drums 96 black, 99 magenta, 25 yellow, 80 cyan.

                    I have SM, and there were no faults, I have replaced the black developer unit and drum.
                    Could you please send me a link to the 'troubleshooting' section?

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5445

                      #11
                      Re: C224 colour aligment

                      Originally posted by refillman
                      367949 metered copies
                      developing units, all colours between 51 and 57, black 99.
                      drums 96 black, 99 magenta, 25 yellow, 80 cyan.

                      I have SM, and there were no faults, I have replaced the black developer unit and drum.
                      Could you please send me a link to the 'troubleshooting' section?
                      There will be no fault that will clearly display. KM color machines don't stop working if there are some failures it will only warn you.
                      Again look for the oil can icon.
                      Whatever

                      Comment

                      • refillman
                        Technician
                        • Nov 2019
                        • 27

                        #12
                        Re: C224 colour aligment

                        I have gone onto the PRT/IR Errors screen, and have two errors shown:
                        P7: Drum / development unit (m)
                        P21: Colour register test pattern

                        Please could you help me resolve these?
                        Thanks

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4212

                          #13
                          Re: C224 colour aligment

                          As long as you have those P codes it will never calibrate color properly or allow you to do gradation adjustment. You will have to address the "M" issue (replace magenta drum/dev) and then your color registration will come back. Swap M drum with another color drum and see if P code changes, if it does than M drum is bad. If not look at M developer unit. I'm thinking it dumped M developer which is very common if K drum was way overlife before you replaced it. Can you post halftone sample pics of all 4 colors? I suspect magenta will have white steaks due to developer loss....

                          Comment

                          • copyman
                            Owner / Technician

                            Site Contributor
                            2,500+ Posts
                            • Sep 2005
                            • 4212

                            #14
                            Re: C224 colour aligment

                            As long as you have those P codes it will never calibrate color properly or allow you to do gradation adjustment. You will have to address the "M" issue (replace magenta drum/dev) and then your color registration will come back. Swap M drum with another color drum and see if P code changes, if it does than M drum is bad. If not look at M developer unit. I'm thinking it dumped M developer which is very common if K drum was way overlife before you replaced it. Can you post halftone sample pics of all 4 colors?

                            Allan is right, good thing with kon/min it will continue working with P codes. They have been using the "watchdog" system for many years. What disables many other OEM copiers doesn't happen with kon/min!

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7930

                              #15
                              Re: C224 colour aligment

                              Originally posted by refillman
                              I have gone onto the PRT/IR Errors screen, and have two errors shown:
                              P7: Drum / development unit (m)
                              P21: Colour register test pattern

                              Please could you help me resolve these?
                              Thanks
                              Do a gradation pattern print of each colour.

                              What does the magenta page look like compared to the other colours?

                              Gradation Pattern.pdf
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                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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