jamming

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  • Billvo
    Junior Member
    • Jul 2016
    • 4
    #1

    [Jamming] jamming

    Hi All,
    Have a C754 that had a couple of jams from bypass using Thick 1 paper - now machine still says paper jam, (& code 11) but no paper to be found. Cleaned rollers and blew out some accumulated paper dust, but no go. Any thoughts? Thanks
    Tags: c754, code 11, jam, jamming, paper
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5463
      #2
      Re: jamming

      take out the clear&gray paper dust remover from the sync roller in the door and REALLY clean it well.
      double check the OHP detecting sensor, can be dusty.
      paper dust tricks it into thinking there is paper there.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • escalante
          Trusted Tech

          100+ Posts
          • Sep 2018
          • 115
          #3
          Re: jamming

          Check that areaIMG-20181012-WA0019.jpgIMG-20181012-WA0022.jpg

          Enviado desde mi SM-J701M mediante Tapatalk

            Comment

            • Billvo
              Junior Member
              • Jul 2016
              • 4
              #4
              Re: jamming

              On the c754, where is the OHP detecting sensor?

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22705
                  #5
                  Re: jamming

                  It's the one behind the paper dust collector. You may find that it's necessary to clean the three sensors in that area. You separate the 2nd transfer assembly from the door to see the three sensors. It gets very very dusting in that area. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5463
                      #6
                      Re: jamming

                      Originally posted by Billvo
                      On the c754, where is the OHP detecting sensor?
                      there is a pic of it above your post
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                        Comment

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