SD-511 Finisher on C224e

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  • refillman
    Technician
    • Nov 2019
    • 27

    SD-511 Finisher on C224e

    Hi
    Printer C224e
    Finisher SD-511

    Fault Not Folding

    i was printing a normal job 24 page A5 booklet when half way though the job i had a jam in the finisher, i cleared all the paper out but now it wont fold the stapled booklet (keeps jamming) I've tried to print a single sheet and that goes through the finisher ok but ask it to fold and the sheet stays in SD4 position. it looks like it cant fold, can this be fixed.

    Regards

    D
    Last edited by refillman; 12-16-2019, 12:34 PM.
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1331

    #2
    Re: SD-511 Finisher on C224e

    check the transport sections, the pressure springs and that there are no bits of paper in the corners or cracks. Surely you caused something when removing the paper. Do a job with the finisher's door open by inserting folded paper several times into the switches to follow all the steps of the paper. Are you a technician?

    Comment

    • refillman
      Technician
      • Nov 2019
      • 27

      #3
      Re: SD-511 Finisher on C224e

      not a
      technician

      the jam was caused by a booklet already saddle stitch and was about to be folded, Ive taken the sided off the finisher unit and tricked the switch, the motors and belts seem to work and spin ok it slots the booklet into position and when it comes to fold you hear the motor go but nothing happens.

      Comment

      • refillman
        Technician
        • Nov 2019
        • 27

        #4
        Re: SD-511 Finisher on C224e

        ran a single sheet through and asked it to be folded, the sheet is dropped in to postion and when the knife / fold bar comes down it seems to stutter and does not complete the movement, I know that there is no paper jammed in has all the booklets have come out in 1 piece and ive been over it with a touch a few times, please see pic below for the stuttering gear
        20191216_130815_HDR.jpg

        Comment

        • refillman
          Technician
          • Nov 2019
          • 27

          #5
          Re: SD-511 Finisher on C224e Error C1196

          just come up with error C1196 and has now disabled the Half / bi fold

          Comment

          • GIUBOSS
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2013
            • 1331

            #6
            Re: SD-511 Finisher on C224e

            try to exchange the same engines of the section affected by the fault. Maybe you forced the engine .

            Comment

            • refillman
              Technician
              • Nov 2019
              • 27

              #7
              Re: SD-511 Finisher on C224e

              Originally posted by GIUBOSS
              try to exchange the same engines of the section affected by the fault. Maybe you forced the engine .
              ive taken the motor off and it feels very tight and stutter to turn by hand not sure if its meant to smooth.
              I do think its the motor that has gone but where can I get one done a search on google and no results
              reagds

              D

              Comment

              • GIUBOSS
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2013
                • 1331

                #8
                Re: SD-511 Finisher on C224e

                have you done a test by installing it instead of another surely working?

                Comment

                • refillman
                  Technician
                  • Nov 2019
                  • 27

                  #9
                  Re: SD-511 Finisher on C224e

                  Originally posted by GIUBOSS
                  have you done a test by installing it instead of another surely working?
                  sorry i cant i only have one motor that size so i can test it against anything
                  the motor has a number SP-55rd-100

                  Comment

                  • GIUBOSS
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2013
                    • 1331

                    #10
                    Re: SD-511 Finisher on C224e

                    I have now seen it has only one of that type, if you lubricate the section on the steel axles and the engine can start again for a while and so you make sure that it is him. It should however be replaced

                    Comment

                    • refillman
                      Technician
                      • Nov 2019
                      • 27

                      #11
                      Re: SD-511 Finisher on C224e

                      Originally posted by GIUBOSS
                      I have now seen it has only one of that type, if you lubricate the section on the steel axles and the engine can start again for a while and so you make sure that it is him. It should however be replaced
                      i agree but i cant find a supplier for the part

                      Comment

                      • occus
                        Trusted Tech

                        250+ Posts
                        • Jul 2013
                        • 312

                        #12
                        Re: SD-511 Finisher on C224e

                        Check for brocken wire of the exit grip solenoid. (The up- and downward moving assy). It grips the paper und pull it down. I had several brocken wires.

                        Comment

                        • refillman
                          Technician
                          • Nov 2019
                          • 27

                          #13
                          Re: SD-511 Finisher on C224e

                          Originally posted by occus
                          Check for brocken wire of the exit grip solenoid. (The up- and downward moving assy). It grips the paper und pull it down. I had several brocken wires.
                          been in SM and i can try to do a check on motors and solenoids but the C1196 error is stopping the check

                          Comment

                          • refillman
                            Technician
                            • Nov 2019
                            • 27

                            #14
                            Re: SD-511 Finisher on C224e

                            found out the reason the finisher was jamming and not folding the folding had snapped

                            Comment

                            • GIUBOSS
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Jul 2013
                              • 1331

                              #15
                              Re: SD-511 Finisher on C224e

                              Don't you have another finisher to test the engine on? Tell us how you solved it

                              Comment

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