KM Bizhub C224

[Copier Addict]

Re: KM Bizhub C224

Actually i mislead you. No i cannot access anything about the printer via web configuration. If i use a USB cable, I can access the printer settings through a laptop. The modem sees the wireless bridge but bringing up the printer is shown as offline. I was thinking about printer settings rather than the web configuration.

Does the wireless bridge create its own network? If so, that could be a problem. I don't know what capabilities a wireless bridge has, but it should only be setup as a switch I think.

[ShibaMom]

Re: KM Bizhub C224

Does the wireless bridge create its own network? If so, that could be a problem. I don't know what capabilities a wireless bridge has, but it should only be setup as a switch I think.

I gave it a static IP and it is on the same subnet. I can bring up the configuration page without issue. The printer is connected to that via ethernet but still shows offline. I hope clearing network settings fixes it.

[REGSIS]

Re: KM Bizhub C224

1. Connect laptop directly to c224 via utp cable, set static ip to both and try to open webpage and print. If ok then advance.
2. Connect silex to laptop via cross utp cable and run setup. Reset it to factory default settings.
This is a MUST DO step for me when Silex is brought to a new network.
3. On smartphone run wireless analyzer app and check quality of b/g/n
On one occasion I had a very bad 54Mbps wireless (ups and downs, long pause....) and 72Mbps was OK.
When you run a simple setup on Silex it's for 54 Mbps, and for "n" mode you'll have to manually configure it under advance.
4. When Silex is finaly connected (check the leds blinking constantly)
If red is blinking when conected to bizhub then reset Silex.
On bizhub set DHCP to on and reset.
5. Try zo open webpage and print with ip address which assigned to bizhub. Menu-utility-Device information.

[copier tech]

Re: KM Bizhub C224

Glad to find this forum. I am having an issue with a C224 and cannot figure out what is going on. This printer is at church and we upgraded our internet from AT&T DSL to fiber. The KM installer used a Silex wireless bridge to make it seen on the network. I have configured that and it shows as connected on the modem. If i attempt printing via network, it says "printer is offline" yet the Silex is clearly connected. If i hardwire directly to a laptop, the laptop sees it and the printer shows as being "idle." If i attempt printing anything, it goes from idle to one document printing back to idle in 2 seconds. After clicking on print, the light comes on on the printer as expected but goes back off and never prints. It never shows a print job in queue. I have tried a static IP, removing/adding printer, stopping/starting print spool, rebooting, and everything else. A tech came today and had no idea what to do. I would so appreciate help in this. I can print a document from my home printer and print from that but that is it. Thank you in advance


Robin

Set the copier to DHCP & restart the router. Does the copier now pick up an IP address? (allow a few mins)
Connect your laptop to the router (via LAN or WIFI) & type this new copier IP address into a web browser, does it open the copier web page?
Apologies if you have already tried this but this is how i'd troubleshoot.

[ShibaMom]

[emujo2]

Re: KM Bizhub C224

I go back to my original statement..You are using the wrong version of driver, or there is something blocking the 2 way communication..The printer doesn't care what you send it unless authentication is enalbled..At that point it looks for proper credentials If the driver has never communicated with the printer it can't be informed of the authentication settings and will delete all jobs. Once you turned off authentication the driver can print out a simple job..You will still be getting the communication errors and you will not be able to automatically use the printer features like staple, different drawers, 2 sided. If you can print out a printer config sheet and upload it, we may be able to determine the correct driver to use. The C224 uses the C224/C224e PCL 5.3.X This should match a printer firmware of G00-72..E