C227 jam in fuser printing full colour

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8106
    #1

    [Jamming] C227 jam in fuser printing full colour

    Hi all,

    As the title says I have a church that prints a lot of full colour photos on plain 80gsm paper, usually OK however a lot jam in the fuser (this was recently replaced) my question is what is the best way to create a larger blank lead edge? as, the reason for the jams is too much toner on the lead edge of the prints, paper wraps round the fuser & jams Grrrrr.

    Main cause is cheap/damp paper but i'm looking for a work around.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk
    ​
    Tags: edge, fuser, lead, paper
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7926
      #2
      Re: C227 jam in fuser printing full colour

      I'm sure you're familiar with "Lead Edge Erase Adjustment" section in SM. I would try to widen it from default 4 mm to max at 7 mm.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8106
          #3
          Re: C227 jam in fuser printing full colour

          Originally posted by tsbservice
          I'm sure you're familiar with "Lead Edge Erase Adjustment" section in SM. I would try to widen it from default 4 mm to max at 7 mm.

          Thanks for your prompt reply, we set this to the MAX but this doesn't help.

          Maybe I could try adjusting the registration settings.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk
          ​

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7926
              #4
              Re: C227 jam in fuser printing full colour

              Personally I would not try to make registration tweaks at this problem.
              Maybe teach them do these specific printouts SEF not LEF?
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8106
                  #5
                  Re: C227 jam in fuser printing full colour

                  Originally posted by tsbservice
                  Personally I would not try to make registration tweaks at this problem.
                  Maybe teach them do these specific printouts SEF not LEF?
                  Its a damp church at this time of year i'm clutching at straws!
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                  ​

                    Comment

                    • Hansoon
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Sep 2007
                      • 3350
                      #6
                      Re: C227 jam in fuser printing full colour

                      I had exactly the same with a BH-C-280. Changed twice the fuser unit - one got damaged in the process, played with settings you name it. Only solution was to start using OEM toner.

                      Vacuumed the After Market toner out of the 4 hoppers and ran A3 halftone testpages setting at 65 with no toner bottles until the machine started asking for toner. Installed CYMK OEM toner and since than problem never came back. This was a contract customer also printing full color pages. Arranged with them a raise in the monthly rate to compensate for the higher toner costs. They're very good people.

                      For normal "business color" I still use after market toner without significant issues since competition here is tough.

                      Hans
                      “ Sent from my Intel 80286 using MS-DOS 2.0 “
                      https://www.copytechnet.com/images/smilies/biggrin.png

                        Comment

                        • Desert Rat
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • May 2008
                          • 1089
                          #7
                          Re: C227 jam in fuser printing full colour

                          I agree with Hansoon and tsb. Also make sure the paper settings for the paper are correct. You might also try using
                          some heavier paper that won't wrap as easy.

                          Good luck

                          DR

                            Comment

                            • Lync
                              Technician
                              • Feb 2016
                              • 47
                              #8
                              Re: C227 jam in fuser printing full colour

                              Maybe try changing the paper type to thin paper in the tray.

                                Comment

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