Toner smear,lines on prints..Help!!!

[funkyhead]

Re: Toner smear,lines on prints..Help!!!

FYI... the 'end caps' on the toner IMHO would NEVER give this type problem. But 31yrs in industry, what do I know?

No questions about ur knowledge..my friend..
im here for the same.

its just that i had read that toner smear can happen due to a faulty toner cartridge..
so had tried that..

and im very lucky that ur sharing ur advices to me Phil..with 31 yr in the industry..i dont seem to know any1 personally here Phil with that amount of experience.

[funkyhead]

Re: Toner smear,lines on prints..Help!!!

Time to step up and from great fan befome Contributor
As Contributors tend to pull the best from experts here.
Just saying...

Will definitely become a contributor..right now i dont know what im looking at(Cost)
and i would definitely contribute to the site. theres loads that i can learn from the guys around.
iam tensed rgt now.and its IST 3.18am ..and u can understand.

[blackcat4866]

Re: Toner smear,lines on prints..Help!!!

When primary charge is lost, you get bands crossfeed all the way to the edges of the paper ... no primary charge means that a portion of the drum surface is entirely developer with toner, in this case yellow, then transferred to the paper. No toner cartridge would have anything to do with that.

[Flash]

Re: Toner smear,lines on prints..Help!!!

Swop the yellow drum with the magenta drum and see if you smears change colors.

[tsbservice]

Re: Toner smear,lines on prints..Help!!!

Swop the yellow drum with the magenta drum and see if you smears change colors.

Agree, that was my initial thought. Just wanted to see who's the guy to cross finish line first 🥇🏆😄

[funkyhead]

Re: Toner smear,lines on prints..Help!!!

hi Guys,

Update:
The Konica Technician visited today, confirmed failure of Drum blade,PCR(charge roller) and drum.
he suggested for replacement of these 3 parts but iam considering to replace the entire drum unit.
kindly suggest which would be better.

Thank you all for the support.

Regards.

[Copier Addict]

Re: Toner smear,lines on prints..Help!!!

hi Guys,

Update:
The Konica Technician visited today, confirmed failure of Drum blade,PCR(charge roller) and drum.
he suggested for replacement of these 3 parts but iam considering to replace the entire drum unit.
kindly suggest which would be better.

Thank you all for the support.

Regards.

As a tech who works on this model, I would suggest replacing the drum unit with OEM part. Part number A7U40TD.
Just my opinion, I'm sure there will be differing ones.

[funkyhead]

Re: Toner smear,lines on prints..Help!!!

As a tech who works on this model, I would suggest replacing the drum unit with OEM part. Part number A7U40TD.
Just my opinion, I'm sure there will be differing ones.

Thank u for ur valuable advice.

[tsbservice]

Re: Toner smear,lines on prints..Help!!!

Kick him in the but* and purchase original drum UNIT. User replacement by design.
Please consider becoming Contributor as many wonderful techs won't be here to help you and others without CTN.

[funkyhead]

Re: Toner smear,lines on prints..Help!!!

Kick him in the but* and purchase original drum UNIT. User replacement by design.
Please consider becoming Contributor as many wonderful techs won't be here to help you and others without CTN.

will try the next time he visits...
and definitely will become one as soon as my financials are sorted out.
Thanks for the reply.

[emujo2]

Re: Toner smear,lines on prints..Help!!!

hi Guys,

Update:
The Konica Technician visited today, confirmed failure of Drum blade,PCR(charge roller) and drum.
he suggested for replacement of these 3 parts but iam considering to replace the entire drum unit.
kindly suggest which would be better.

Thank you all for the support.

Regards.

I would get a 2nd opinion. There's no way a drum and/or blade failure would look like this..Those thick heavy yellow lines would be completely around the drum, or you would have different spaced lines if the blade was failing..Additionally, the blade and drum are not available as individual items. I'm not sure about the "PCR" roller..2nd transfer would cause issues with all 4 colors, and if it's a transfer belt roller he's talking about, this also not available as a individual part. If he tells you that the left handed smoke sifter needs to be replaced show him the door. You can probably find a drum unit on Ebay and put this in yourself. maybe you can post the part numbers of these "parts" ...E

[Copier Addict]

Re: Toner smear,lines on prints..Help!!!

I would get a 2nd opinion. There's no way a drum and/or blade failure would look like this..Those thick heavy yellow lines would be completely around the drum, or you would have different spaced lines if the blade was failing..Additionally, the blade and drum are not available as individual items. I'm not sure about the "PCR" roller..2nd transfer would cause issues with all 4 colors, and if it's a transfer belt roller he's talking about, this also not available as a individual part. If he tells you that the left handed smoke sifter needs to be replaced show him the door. You can probably find a drum unit on Ebay and put this in yourself. maybe you can post the part numbers of these "parts" ...E

He never really said but I'm pretty sure the samples were fed LEF. My mistake, he did state it SEF

[tsbservice]

Re: Toner smear,lines on prints..Help!!!

I would get a 2nd opinion. There's no way a drum and/or blade failure would look like this..Those thick heavy yellow lines would be completely around the drum, or you would have different spaced lines if the blade was failing..Additionally, the blade and drum are not available as individual items. I'm not sure about the "PCR" roller..2nd transfer would cause issues with all 4 colors, and if it's a transfer belt roller he's talking about, this also not available as a individual part. If he tells you that the left handed smoke sifter needs to be replaced show him the door. You can probably find a drum unit on Ebay and put this in yourself. maybe you can post the part numbers of these "parts" ...E

Drum should be shorting PCR charge(main corotron/wire/roller) at some worn spot to see that fault at drum circumference distance.

[Don N.]

Re: Toner smear,lines on prints..Help!!!

Funkyhead- Why not swap the y & m drums and reported back? Takes under a min. Problem should change to M lines if it was the original Y drum. Any color drum can go in any position to troubleshoot. Only the K drum is chipped different.
It's possible the tech was an independent.... guys, remember those? They may have suggested an uber cheap way of fixing it like isolating it down to the charge or cleaning roller or drum inside of the drum ctg., esp. if the tech has like 2 calls to do all day, or wants to milk the call into 2 hrs labor. I say the cost of labor doing that in the field is way more than slapping a completely r/b drum in & pitch the old one. We r/b all of our drums in the shop so we can just install quickly, at half the cost/twice the profit of OEM.

[Bix]

Re: Toner smear,lines on prints..Help!!!

Hi, a question that may sound silly: is the toner original?
The problem is that if you don't use it, you may have several drum failures, unusual fuser wear, transfer belt and more.


Even the drum tries to replace it with an original one. If you don't, you will initially think about saving but then you will have to pay to solve problems like this.