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Customer getting frequent jam codes and paper stops/bunches up between exit and the internal finisher. The codes are 3201 and 7217, consistently.
Any help appreciated!
OC
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
Didn't the 4e series machines do this when the exit section bushing seized up for lack of lubrication? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
So, does this series SHARE the same solenoid/exit issues that the -4 series had? I've never seen this happen before in the -8 series, only the -4....??
OC
Customer getting frequent jam codes and paper stops/bunches up between exit and the internal finisher. The codes are 3201 and 7217, consistently.
Any help appreciated!
OC
I'm confused. The title says FS-534 which is the standard external floor finisher but you mention the internal finisher unless you meant the horizontal unit instead.
Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.
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