Update firmware for bizhub C224e

[maximus-1994nr]

When I try to update the driver for the printer, I get a message "drivers used by connection printers are not to be updated". Who faced this and how to solve the problem?

[Synthohol]

Re: Update firmware for bizhub C224e

talk to their IT person, that has nothing to do with the machine.
is it using simple tcp/ip port or something stupid and amateur?
why is the driver being updated?
what OS?
PS? PCL? XPS?
almost like putting a jigsaw puzzle together upside down.
could use just a bit more info if you want an educated answer.

[maximus-1994nr]

Re: Update firmware for bizhub C224e

Sorry, I agree, there is little information.
Used ip port. The old driver version 4.1.0.0 is installed and I'd like to upgrade to the new version 5.3.0.712
OS: Win10 x64
PCL

[Synthohol]

Re: Update firmware for bizhub C224e

is it a requirement of the version of firmware on the machine?
is the driver newer than the FW?
is there a printing issue? or any enhancements to the driver?
I'm genuinely curious, for real.

[copier tech]

Re: Update firmware for bizhub C224e

When I try to update the driver for the printer, I get a message "drivers used by connection printers are not to be updated". Who faced this and how to solve the problem?

Just perform a new install rather than updating the old driver. Once you get this working delete the old one.

If you still get the same message update the firmware & function version.

[maximus-1994nr]

Re: Update firmware for bizhub C224e

is it a requirement of the version of firmware on the machine?
is the driver newer than the FW?
is there a printing issue? or any enhancements to the driver?
I'm genuinely curious, for real.

Yes, the driver is newer than the firmware version.
Sometimes there are problems with printing, especially with printing on an envelope, I decided to update that maybe this will fix our issue.

[maximus-1994nr]

Re: Update firmware for bizhub C224e

Just perform a new install rather than updating the old driver. Once you get this working delete the old one.

If you still get the same message update the firmware & function version.

Thank you so much, everything worked out. How did I not immediately think of this ?!

[copier tech]

Re: Update firmware for bizhub C224e

Thank you so much, everything worked out. How did I not immediately think of this ?!

Cool cheers for the update

[tsbservice]

Re: Update firmware for bizhub C224e

Thank you so much, everything worked out. How did I not immediately think of this ?!

Because he is copier tech and you are clearly not